This paper is a first report on an interdisciplinary project dealing with cross-cultural communication in health and medicine undertakebn by the Centre for Community Languages in the Professions. In this paper health professionals’ perceptions of communication difficulties are examined, especially their understanding of the role of language in cross-cultural communication. The project revealed that health professionals who had regular contact with people from diverse cultural backgrounds were aware of the influence culture can exert on the attitudes and the behaviour of NESB people in relation to health care. In general they had some difficulty in establishing the role of language in cultural misunderstandings if both parties (interactants) communicated through the same language.
2009. Review article of Chryssoula Lascaratou’s the language of pain. Australian Review of Applied Linguistics 32:1 ► pp. 6.1 ff.
SUSSEX, Roland
2018. Intercultural Communication About Pain. In Intercultural Communication in Asia: Education, Language and Values [Multilingual Education, 24], ► pp. 181 ff.
Ferguson, Alison & Elizabeth Armstrong
2004. Reflections on speech—language therapists' talk: implications for clinical practice and education. International Journal of Language & Communication Disorders 39:4 ► pp. 469 ff.
Jane Cioffi, R.N
2003. Communicating with culturally and linguistically diverse patients in an acute care setting: nurses’ experiences. International Journal of Nursing Studies 40:3 ► pp. 299 ff.
Kamath, Celia C., W. Michael O'Fallon, Kenneth P. Offord, Barbara P. Yawn & Juan M. Bowen
2003. Provider Satisfaction in Clinical Encounters With Ethnic Immigrant Patients. Mayo Clinic Proceedings 78:11 ► pp. 1353 ff.
Robinson, Mark & Pauline Phillips
2003. An investigation into the perceptions of primary care practitioners of their education and development needs for communicating with patients who may not be fluent in English. Nurse Education Today 23:4 ► pp. 286 ff.
Robinson, Mark & Jo Gilmartin
2002. Barriers to communication between health practitioners and service users who are not fluent in English. Nurse Education Today 22:6 ► pp. 457 ff.
Kim, Sheryl Reimer
1998. Nurses' Descriptions of Caring for Culturally Diverse Clients. Clinical Nursing Research 7:2 ► pp. 125 ff.
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