The speech act of apologising aims at maintaining, restoring and enhancing interpersonal relationships. Most of the existing studies of apology in different languages and cultures follow the Brown and Levinson (1987) approach and describe apology as a ‘negative politeness’ strategy. In this paper, we study the use of apology by two groups of women from Japanese and British cultural backgrounds, in conjunction with an examination of the cultural conception of ‘self’. Using both standard test (Twenty Statements Test, TST) and questionnaire data, we demonstrate that important differences exist in the self concept of the two groups, and these differences are reflected in and impact on the women’s use of apologies in social interaction.
Davies, Bethan L, Andrew John Merrison & Angela Goddard
2007. Institutional apologies in UK higher education: Getting back into the black before going into the red. Journal of Politeness Research. Language, Behaviour, Culture 3:1
Grainger, Karen & Sandra Harris
2007. Special Issue: Apologies: Introduction. Journal of Politeness Research. Language, Behaviour, Culture 3:1 ► pp. 1 ff.
Harris, Sandra, Karen Grainger & Louise Mullany
2006. The pragmatics of political apologies. Discourse & Society 17:6 ► pp. 715 ff.
Haugh, Michael
2005. The Importance of “Place” in Japanese Politeness: Implications for Cross-Cultural and Intercultural Analyses. Intercultural Pragmatics 2:1
Mohamadi, Zeinab
2014. A Comparative Study of Apologetic E-mails Used by Males and Females Iranian EFL Learners Compared to English Native Speaking Students. Theory and Practice in Language Studies 4:1
Morrow, Phillip R. & Kenta Yamanouchi
2020. Online apologies to hotel guests in English and Japanese. Discourse, Context & Media 34 ► pp. 100379 ff.
Rieger, Caroline L.
2022. “I want a real apology”. Pragmatics. Quarterly Publication of the International Pragmatics Association (IPrA)► pp. 553 ff.
Suszczyńska, Małgorzata
2005. Apology routine formulae in Hungarian. Acta Linguistica Hungarica 52:1 ► pp. 77 ff.
Tzeng, Jeng-Yi
2004. Toward a more civilized design: studying the effects of computers that apologize. International Journal of Human-Computer Studies 61:3 ► pp. 319 ff.
Williams, Graham
2018. Sincerity in Contrition: From Confessions to Apologies. In Sincerity in Medieval English Language and Literature, ► pp. 119 ff.
This list is based on CrossRef data as of 1 april 2024. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers.
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