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Multilingualism and Diversity Management
Multilingualism and Diversity Management
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Full EBA collection (ca. 4,200 titles)
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2016 collection (147 titles)
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2016 collection
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Managing Plurilingual and Intercultural Practices in the Workplace
The case of multilingual Switzerland
Managing Plurilingual and Intercultural Practices in the Workplace: The case of multilingual Switzerland
1
B01
01
JB code
360230282
Georges Lüdi
Lüdi, Georges
Georges
Lüdi
University of Basel
07
https://benjamins.com/catalog/persons/360230282
2
B01
01
JB code
641230283
Katharina Höchle Meier
Höchle Meier, Katharina
Katharina
Höchle Meier
University of Basel
07
https://benjamins.com/catalog/persons/641230283
3
B01
01
JB code
176230284
Patchareerat Yanaprasart
Yanaprasart, Patchareerat
Patchareerat
Yanaprasart
University of Lausanne
07
https://benjamins.com/catalog/persons/176230284
01
eng
11
382
03
03
viii
03
00
374
03
01
23
306.44/609494
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2016
P115.5.S9
04
Multilingualism--Switzerland.
04
Language in the workplace--Switzerland.
04
Diversity in the workplace--Management--Switzerland.
04
Multilingual communication--Switzerland.
04
Lingua francas--European Union countries.
04
Languages in contact--European Union countries.
10
LAN009050
12
CFB
24
JB code
LIN.APPL
Applied linguistics
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JB code
LIN.DISC
Discourse studies
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JB code
LIN.LAPO
Language policy
24
JB code
LIN.BIL
Multilingualism
24
JB code
LIN.PRAG
Pragmatics
24
JB code
LIN.SOCIO
Sociolinguistics and Dialectology
01
06
02
00
The book addresses the meanings and implications of multilingualism and plurilingual repertoires as well as the ways in which cultural diversity is managed in companies and institutions in Switzerland.
03
00
The contributions in this volume stem from different lines of research and represent both a continuation and an advancement of the European DYLAN project. The book addresses the meanings and implications of multilingualism and plurilingual repertoires as well as the ways in which cultural diversity is managed in companies and institutions in Switzerland. Characterised by official quadrilingualism, but also by new dimensions of multilingualism resulting from massive immigration, important workforce mobility and increasing globalisation, Switzerland offers an ideal laboratory for studying phenomena linked to multilingualism and cultural diversity.
On the one hand, a special focus is put on the best practices of diversity management and language regimes with particular attention paid to the interplay between official languages and English, and to ways of leveraging diversity awareness, fostering cultural inclusiveness and enhancing intercultural learning in vocational education and training.
On the other hand, the chapters examine at close range the way actors' plurilingual repertoires are developed and how their use is adapted to particular objectives and specific conditions. Being observed in several types of multilingual professional settings, the plurilingual strategies, including English as lingua franca, are particularly examined in terms of power relations and processes of inclusion or exclusion.
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vii
viii
2
Miscellaneous
1
01
04
Preface
Preface
1
A01
01
JB code
894268324
Anne-Claude Berthoud
Berthoud, Anne-Claude
Anne-Claude
Berthoud
07
https://benjamins.com/catalog/persons/894268324
01
eng
01
01
JB code
mdm.4.01lud
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28
28
Article
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01
04
Chapter 1. Introduction
Chapter 1. Introduction
1
A01
01
JB code
882273741
Georges Lüdi
Lüdi, Georges
Georges
Lüdi
07
https://benjamins.com/catalog/persons/882273741
2
A01
01
JB code
95273742
Katharina Höchle Meier
Höchle Meier, Katharina
Katharina
Höchle Meier
07
https://benjamins.com/catalog/persons/95273742
3
A01
01
JB code
598273743
Patchareerat Yanaprasart
Yanaprasart, Patchareerat
Patchareerat
Yanaprasart
07
https://benjamins.com/catalog/persons/598273743
01
eng
01
01
JB code
mdm.4.02lud
06
10.1075/mdm.4.02lud
29
68
40
Article
3
01
04
Chapter 2. Power in the Implementation of Plurilingual Repertoires
Chapter 2. Power in the Implementation of Plurilingual Repertoires
1
A01
01
JB code
30273744
Georges Lüdi
Lüdi, Georges
Georges
Lüdi
07
https://benjamins.com/catalog/persons/30273744
2
A01
01
JB code
345273745
Katharina Höchle Meier
Höchle Meier, Katharina
Katharina
Höchle Meier
07
https://benjamins.com/catalog/persons/345273745
3
A01
01
JB code
638273746
Fee Steinbach Kohler
Steinbach Kohler, Fee
Fee
Steinbach Kohler
07
https://benjamins.com/catalog/persons/638273746
4
A01
01
JB code
588273747
Patchareerat Yanaprasart
Yanaprasart, Patchareerat
Patchareerat
Yanaprasart
07
https://benjamins.com/catalog/persons/588273747
01
eng
01
01
JB code
mdm.4.03lud
06
10.1075/mdm.4.03lud
69
152
84
Article
4
01
04
Chapter 3. From language regimes to multilingual practices in different settings
Chapter 3. From language regimes to multilingual practices in different settings
1
A01
01
JB code
228273748
Georges Lüdi
Lüdi, Georges
Georges
Lüdi
07
https://benjamins.com/catalog/persons/228273748
01
eng
01
01
JB code
mdm.4.03.2los
06
10.1075/03.2los
85
100
16
Article
5
01
04
Interactional negotiation of linguistic heterogeneity: Accommodation practices in intercultural hotel service encounters
Interactional negotiation of linguistic heterogeneity: Accommodation practices in intercultural hotel service encounters
1
A01
01
JB code
664273749
Stefano A. Losa
Losa, Stefano A.
Stefano A.
Losa
07
https://benjamins.com/catalog/persons/664273749
2
A01
01
JB code
985273750
Peter Varga
Varga, Peter
Peter
Varga
07
https://benjamins.com/catalog/persons/985273750
01
eng
01
01
JB code
mdm.4.03.3lud
06
10.1075/03.3lud
100
118
19
Miscellaneous
6
01
04
Language regime in the Swiss armed forces between institutional multilingualism, the dominance of German, English and Situated Plurilanguaging
Language regime in the Swiss armed forces between institutional multilingualism, the dominance of German, English and Situated Plurilanguaging
1
A01
01
JB code
595273751
Georges Lüdi
Lüdi, Georges
Georges
Lüdi
07
https://benjamins.com/catalog/persons/595273751
01
eng
01
01
JB code
mdm.4.03.4gri
06
10.1075/03.4gri
118
138
21
Miscellaneous
7
01
04
The
plurilingual challenges at the workplacefor Spanish-speaking migrant women
The plurilingual challenges at the workplace
for Spanish-speaking migrant women
1
A01
01
JB code
37273752
Linda Grimm-Pfefferli
Grimm-Pfefferli, Linda
Linda
Grimm-Pfefferli
07
https://benjamins.com/catalog/persons/37273752
01
eng
01
01
JB code
mdm.4.03.5lud
06
10.1075/03.5lud
139
152
14
Miscellaneous
8
01
04
"Doctor, are you plurilingual?" Communication in multilingual health settings
“Doctor, are you plurilingual?” Communication in multilingual health settings
1
A01
01
JB code
758273753
Georges Lüdi
Lüdi, Georges
Georges
Lüdi
07
https://benjamins.com/catalog/persons/758273753
2
A01
01
JB code
810273754
Nathalie Asensio
Asensio, Nathalie
Nathalie
Asensio
07
https://benjamins.com/catalog/persons/810273754
3
A01
01
JB code
128273755
Fabia Longhi
Longhi, Fabia
Fabia
Longhi
07
https://benjamins.com/catalog/persons/128273755
01
eng
01
01
JB code
mdm.4.04yan
06
10.1075/mdm.4.04yan
153
186
34
Article
9
01
04
Chapter 4. Visual manifestations of institutional multilingualism
Chapter 4. Visual manifestations of institutional multilingualism
01
04
Diversity management on corporate websites
Diversity management on corporate websites
1
A01
01
JB code
880273893
Patchareerat Yanaprasart
Yanaprasart, Patchareerat
Patchareerat
Yanaprasart
07
https://benjamins.com/catalog/persons/880273893
01
eng
01
01
JB code
mdm.4.04.2lud
06
10.1075/04.2lud
Miscellaneous
10
01
04
The
semiotic landscape of a company between linguistic management and practice
The semiotic landscape of a company between linguistic management and practice
1
A01
01
JB code
144273757
Georges Lüdi
Lüdi, Georges
Georges
Lüdi
07
https://benjamins.com/catalog/persons/144273757
01
eng
01
01
JB code
mdm.4.05yan
06
10.1075/mdm.4.05yan
187
234
48
Article
11
01
04
Chapter 5. The challenge of the management of diversity
Chapter 5. The challenge of the management of diversity
1
A01
01
JB code
852273758
Patchareerat Yanaprasart
Yanaprasart, Patchareerat
Patchareerat
Yanaprasart
07
https://benjamins.com/catalog/persons/852273758
01
eng
01
01
JB code
mdm.4.06hoc
06
10.1075/mdm.4.06hoc
235
312
78
Article
12
01
04
Chapter 6. The perspective of professional training
Chapter 6. The perspective of professional training
1
A01
01
JB code
260273759
Katharina Höchle Meier
Höchle Meier, Katharina
Katharina
Höchle Meier
07
https://benjamins.com/catalog/persons/260273759
01
eng
01
01
JB code
mdm.4.06.2egl
06
10.1075/06.2egl
Miscellaneous
13
01
04
PluriMobil meets dylan - Practical resources for supporting intercultural and plurilingual learning in vocational student mobility
PluriMobil meets dylan – Practical resources for supporting intercultural and plurilingual learning in vocational student mobility
1
A01
01
JB code
804273760
Mirjam Egli Cuenat
Egli Cuenat, Mirjam
Mirjam
Egli Cuenat
07
https://benjamins.com/catalog/persons/804273760
2
A01
01
JB code
115273761
Katharina Höchle Meier
Höchle Meier, Katharina
Katharina
Höchle Meier
07
https://benjamins.com/catalog/persons/115273761
01
eng
01
01
JB code
mdm.4.07lud
06
10.1075/mdm.4.07lud
313
324
12
Article
14
01
04
Chapter 7. Conclusions
Chapter 7. Conclusions
1
A01
01
JB code
715273762
Georges Lüdi
Lüdi, Georges
Georges
Lüdi
07
https://benjamins.com/catalog/persons/715273762
2
A01
01
JB code
777273763
Katharina Höchle Meier
Höchle Meier, Katharina
Katharina
Höchle Meier
07
https://benjamins.com/catalog/persons/777273763
3
A01
01
JB code
502273764
Patchareerat Yanaprasart
Yanaprasart, Patchareerat
Patchareerat
Yanaprasart
07
https://benjamins.com/catalog/persons/502273764
01
eng
01
01
JB code
mdm.4.08ref
06
10.1075/mdm.4.08ref
325
360
36
Article
15
01
04
References
References
01
eng
01
01
JB code
mdm.4.09tra
06
10.1075/mdm.4.09tra
361
362
2
Article
16
01
04
Transcription conventions
Transcription conventions
01
eng
01
01
JB code
mdm.4.10aut
06
10.1075/mdm.4.10aut
363
368
6
Article
16
01
04
Author Index
Author Index
01
eng
01
01
JB code
mdm.4.11sub
06
10.1075/mdm.4.11sub
369
374
6
Article
17
01
04
Subject Index
Subject Index
01
eng
01
JB code
JBENJAMINS
John Benjamins Publishing Company
01
01
JB code
JB
John Benjamins Publishing Company
01
https://benjamins.com
02
https://benjamins.com/catalog/mdm.4
Amsterdam
NL
00
John Benjamins Publishing Company
Marketing Department / Karin Plijnaar, Pieter Lamers
onix@benjamins.nl
04
01
00
20161101
C
2016
John Benjamins
D
2016
John Benjamins
02
WORLD
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15
9789027200587
WORLD
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JB
3
John Benjamins e-Platform
03
https://jbe-platform.com
29
https://jbe-platform.com/content/books/9789027266408
21
01
00
Unqualified price
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99.00
EUR
01
00
Unqualified price
02
83.00
GBP
GB
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Unqualified price
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149.00
USD
230016116
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JB
John Benjamins Publishing Company
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MDM 4 Hb
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9789027200587
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10.1075/mdm.4
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2016032084
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BB
08
745
gr
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MDM
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2210-7010
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Multilingualism and Diversity Management
Multilingualism and Diversity Management
01
01
Managing Plurilingual and Intercultural Practices in the Workplace
The case of multilingual Switzerland
Managing Plurilingual and Intercultural Practices in the Workplace: The case of multilingual Switzerland
1
B01
01
JB code
360230282
Georges Lüdi
Lüdi, Georges
Georges
Lüdi
University of Basel
07
https://benjamins.com/catalog/persons/360230282
2
B01
01
JB code
641230283
Katharina Höchle Meier
Höchle Meier, Katharina
Katharina
Höchle Meier
University of Basel
07
https://benjamins.com/catalog/persons/641230283
3
B01
01
JB code
176230284
Patchareerat Yanaprasart
Yanaprasart, Patchareerat
Patchareerat
Yanaprasart
University of Lausanne
07
https://benjamins.com/catalog/persons/176230284
01
eng
11
382
03
03
viii
03
00
374
03
01
23
306.44/609494
03
2016
P115.5.S9
04
Multilingualism--Switzerland.
04
Language in the workplace--Switzerland.
04
Diversity in the workplace--Management--Switzerland.
04
Multilingual communication--Switzerland.
04
Lingua francas--European Union countries.
04
Languages in contact--European Union countries.
10
LAN009050
12
CFB
24
JB code
LIN.APPL
Applied linguistics
24
JB code
LIN.DISC
Discourse studies
24
JB code
LIN.LAPO
Language policy
24
JB code
LIN.BIL
Multilingualism
24
JB code
LIN.PRAG
Pragmatics
24
JB code
LIN.SOCIO
Sociolinguistics and Dialectology
01
06
02
00
The book addresses the meanings and implications of multilingualism and plurilingual repertoires as well as the ways in which cultural diversity is managed in companies and institutions in Switzerland.
03
00
The contributions in this volume stem from different lines of research and represent both a continuation and an advancement of the European DYLAN project. The book addresses the meanings and implications of multilingualism and plurilingual repertoires as well as the ways in which cultural diversity is managed in companies and institutions in Switzerland. Characterised by official quadrilingualism, but also by new dimensions of multilingualism resulting from massive immigration, important workforce mobility and increasing globalisation, Switzerland offers an ideal laboratory for studying phenomena linked to multilingualism and cultural diversity.
On the one hand, a special focus is put on the best practices of diversity management and language regimes with particular attention paid to the interplay between official languages and English, and to ways of leveraging diversity awareness, fostering cultural inclusiveness and enhancing intercultural learning in vocational education and training.
On the other hand, the chapters examine at close range the way actors' plurilingual repertoires are developed and how their use is adapted to particular objectives and specific conditions. Being observed in several types of multilingual professional settings, the plurilingual strategies, including English as lingua franca, are particularly examined in terms of power relations and processes of inclusion or exclusion.
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vii
viii
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Miscellaneous
1
01
04
Preface
Preface
1
A01
01
JB code
894268324
Anne-Claude Berthoud
Berthoud, Anne-Claude
Anne-Claude
Berthoud
07
https://benjamins.com/catalog/persons/894268324
01
eng
01
01
JB code
mdm.4.01lud
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28
28
Article
2
01
04
Chapter 1. Introduction
Chapter 1. Introduction
1
A01
01
JB code
882273741
Georges Lüdi
Lüdi, Georges
Georges
Lüdi
07
https://benjamins.com/catalog/persons/882273741
2
A01
01
JB code
95273742
Katharina Höchle Meier
Höchle Meier, Katharina
Katharina
Höchle Meier
07
https://benjamins.com/catalog/persons/95273742
3
A01
01
JB code
598273743
Patchareerat Yanaprasart
Yanaprasart, Patchareerat
Patchareerat
Yanaprasart
07
https://benjamins.com/catalog/persons/598273743
01
eng
01
01
JB code
mdm.4.02lud
06
10.1075/mdm.4.02lud
29
68
40
Article
3
01
04
Chapter 2. Power in the Implementation of Plurilingual Repertoires
Chapter 2. Power in the Implementation of Plurilingual Repertoires
1
A01
01
JB code
30273744
Georges Lüdi
Lüdi, Georges
Georges
Lüdi
07
https://benjamins.com/catalog/persons/30273744
2
A01
01
JB code
345273745
Katharina Höchle Meier
Höchle Meier, Katharina
Katharina
Höchle Meier
07
https://benjamins.com/catalog/persons/345273745
3
A01
01
JB code
638273746
Fee Steinbach Kohler
Steinbach Kohler, Fee
Fee
Steinbach Kohler
07
https://benjamins.com/catalog/persons/638273746
4
A01
01
JB code
588273747
Patchareerat Yanaprasart
Yanaprasart, Patchareerat
Patchareerat
Yanaprasart
07
https://benjamins.com/catalog/persons/588273747
01
eng
01
01
JB code
mdm.4.03lud
06
10.1075/mdm.4.03lud
69
152
84
Article
4
01
04
Chapter 3. From language regimes to multilingual practices in different settings
Chapter 3. From language regimes to multilingual practices in different settings
1
A01
01
JB code
228273748
Georges Lüdi
Lüdi, Georges
Georges
Lüdi
07
https://benjamins.com/catalog/persons/228273748
01
eng
01
01
JB code
mdm.4.03.2los
06
10.1075/03.2los
85
100
16
Article
5
01
04
Interactional negotiation of linguistic heterogeneity: Accommodation practices in intercultural hotel service encounters
Interactional negotiation of linguistic heterogeneity: Accommodation practices in intercultural hotel service encounters
1
A01
01
JB code
664273749
Stefano A. Losa
Losa, Stefano A.
Stefano A.
Losa
07
https://benjamins.com/catalog/persons/664273749
2
A01
01
JB code
985273750
Peter Varga
Varga, Peter
Peter
Varga
07
https://benjamins.com/catalog/persons/985273750
01
eng
01
01
JB code
mdm.4.03.3lud
06
10.1075/03.3lud
100
118
19
Miscellaneous
6
01
04
Language regime in the Swiss armed forces between institutional multilingualism, the dominance of German, English and Situated Plurilanguaging
Language regime in the Swiss armed forces between institutional multilingualism, the dominance of German, English and Situated Plurilanguaging
1
A01
01
JB code
595273751
Georges Lüdi
Lüdi, Georges
Georges
Lüdi
07
https://benjamins.com/catalog/persons/595273751
01
eng
01
01
JB code
mdm.4.03.4gri
06
10.1075/03.4gri
118
138
21
Miscellaneous
7
01
04
The
plurilingual challenges at the workplacefor Spanish-speaking migrant women
The plurilingual challenges at the workplace
for Spanish-speaking migrant women
1
A01
01
JB code
37273752
Linda Grimm-Pfefferli
Grimm-Pfefferli, Linda
Linda
Grimm-Pfefferli
07
https://benjamins.com/catalog/persons/37273752
01
eng
01
01
JB code
mdm.4.03.5lud
06
10.1075/03.5lud
139
152
14
Miscellaneous
8
01
04
"Doctor, are you plurilingual?" Communication in multilingual health settings
“Doctor, are you plurilingual?” Communication in multilingual health settings
1
A01
01
JB code
758273753
Georges Lüdi
Lüdi, Georges
Georges
Lüdi
07
https://benjamins.com/catalog/persons/758273753
2
A01
01
JB code
810273754
Nathalie Asensio
Asensio, Nathalie
Nathalie
Asensio
07
https://benjamins.com/catalog/persons/810273754
3
A01
01
JB code
128273755
Fabia Longhi
Longhi, Fabia
Fabia
Longhi
07
https://benjamins.com/catalog/persons/128273755
01
eng
01
01
JB code
mdm.4.04yan
06
10.1075/mdm.4.04yan
153
186
34
Article
9
01
04
Chapter 4. Visual manifestations of institutional multilingualism
Chapter 4. Visual manifestations of institutional multilingualism
01
04
Diversity management on corporate websites
Diversity management on corporate websites
1
A01
01
JB code
880273893
Patchareerat Yanaprasart
Yanaprasart, Patchareerat
Patchareerat
Yanaprasart
07
https://benjamins.com/catalog/persons/880273893
01
eng
01
01
JB code
mdm.4.04.2lud
06
10.1075/04.2lud
Miscellaneous
10
01
04
The
semiotic landscape of a company between linguistic management and practice
The semiotic landscape of a company between linguistic management and practice
1
A01
01
JB code
144273757
Georges Lüdi
Lüdi, Georges
Georges
Lüdi
07
https://benjamins.com/catalog/persons/144273757
01
eng
01
01
JB code
mdm.4.05yan
06
10.1075/mdm.4.05yan
187
234
48
Article
11
01
04
Chapter 5. The challenge of the management of diversity
Chapter 5. The challenge of the management of diversity
1
A01
01
JB code
852273758
Patchareerat Yanaprasart
Yanaprasart, Patchareerat
Patchareerat
Yanaprasart
07
https://benjamins.com/catalog/persons/852273758
01
eng
01
01
JB code
mdm.4.06hoc
06
10.1075/mdm.4.06hoc
235
312
78
Article
12
01
04
Chapter 6. The perspective of professional training
Chapter 6. The perspective of professional training
1
A01
01
JB code
260273759
Katharina Höchle Meier
Höchle Meier, Katharina
Katharina
Höchle Meier
07
https://benjamins.com/catalog/persons/260273759
01
eng
01
01
JB code
mdm.4.06.2egl
06
10.1075/06.2egl
Miscellaneous
13
01
04
PluriMobil meets dylan - Practical resources for supporting intercultural and plurilingual learning in vocational student mobility
PluriMobil meets dylan – Practical resources for supporting intercultural and plurilingual learning in vocational student mobility
1
A01
01
JB code
804273760
Mirjam Egli Cuenat
Egli Cuenat, Mirjam
Mirjam
Egli Cuenat
07
https://benjamins.com/catalog/persons/804273760
2
A01
01
JB code
115273761
Katharina Höchle Meier
Höchle Meier, Katharina
Katharina
Höchle Meier
07
https://benjamins.com/catalog/persons/115273761
01
eng
01
01
JB code
mdm.4.07lud
06
10.1075/mdm.4.07lud
313
324
12
Article
14
01
04
Chapter 7. Conclusions
Chapter 7. Conclusions
1
A01
01
JB code
715273762
Georges Lüdi
Lüdi, Georges
Georges
Lüdi
07
https://benjamins.com/catalog/persons/715273762
2
A01
01
JB code
777273763
Katharina Höchle Meier
Höchle Meier, Katharina
Katharina
Höchle Meier
07
https://benjamins.com/catalog/persons/777273763
3
A01
01
JB code
502273764
Patchareerat Yanaprasart
Yanaprasart, Patchareerat
Patchareerat
Yanaprasart
07
https://benjamins.com/catalog/persons/502273764
01
eng
01
01
JB code
mdm.4.08ref
06
10.1075/mdm.4.08ref
325
360
36
Article
15
01
04
References
References
01
eng
01
01
JB code
mdm.4.09tra
06
10.1075/mdm.4.09tra
361
362
2
Article
16
01
04
Transcription conventions
Transcription conventions
01
eng
01
01
JB code
mdm.4.10aut
06
10.1075/mdm.4.10aut
363
368
6
Article
16
01
04
Author Index
Author Index
01
eng
01
01
JB code
mdm.4.11sub
06
10.1075/mdm.4.11sub
369
374
6
Article
17
01
04
Subject Index
Subject Index
01
eng
01
JB code
JBENJAMINS
John Benjamins Publishing Company
01
01
JB code
JB
John Benjamins Publishing Company
01
https://benjamins.com
02
https://benjamins.com/catalog/mdm.4
Amsterdam
NL
00
John Benjamins Publishing Company
Marketing Department / Karin Plijnaar, Pieter Lamers
onix@benjamins.nl
04
01
00
20161101
C
2016
John Benjamins
D
2016
John Benjamins
02
WORLD
WORLD
US CA MX
09
01
JB
1
John Benjamins Publishing Company
+31 20 6304747
+31 20 6739773
bookorder@benjamins.nl
01
https://benjamins.com
21
29
18
01
00
Unqualified price
02
JB
1
02
99.00
EUR
02
00
Unqualified price
02
83.00
01
Z
0
GBP
GB
US CA MX
01
01
JB
2
John Benjamins Publishing Company
+1 800 562-5666
+1 703 661-1501
benjamins@presswarehouse.com
01
https://benjamins.com
21
29
18
01
00
Unqualified price
02
JB
1
02
149.00
USD
771017483
03
01
01
JB code
JB
John Benjamins Publishing Company
01
JB code
MDM 4 GE
15
9789027266408
06
10.1075/mdm.4
13
2016045408
00
EA
E133
10
01
JB code
MDM
02
JB code
2210-7010
02
4.00
01
02
Multilingualism and Diversity Management
Multilingualism and Diversity Management
01
01
Managing Plurilingual and Intercultural Practices in the Workplace
Managing Plurilingual and Intercultural Practices in the Workplace
1
B01
01
JB code
360230282
Georges Lüdi
Lüdi, Georges
Georges
Lüdi
University of Basel
2
B01
01
JB code
641230283
Katharina Höchle Meier
Höchle Meier, Katharina
Katharina
Höchle Meier
University of Basel
3
B01
01
JB code
176230284
Patchareerat Yanaprasart
Yanaprasart, Patchareerat
Patchareerat
Yanaprasart
University of Lausanne
01
eng
11
382
03
03
viii
03
00
374
03
24
JB code
LIN.APPL
Applied linguistics
24
JB code
LIN.DISC
Discourse studies
24
JB code
LIN.LAPO
Language policy
24
JB code
LIN.BIL
Multilingualism
24
JB code
LIN.PRAG
Pragmatics
24
JB code
LIN.SOCIO
Sociolinguistics and Dialectology
10
LAN009050
12
CFB
01
06
02
00
The book addresses the meanings and implications of multilingualism and plurilingual repertoires as well as the ways in which cultural diversity is managed in companies and institutions in Switzerland.
03
00
The contributions in this volume stem from different lines of research and represent both a continuation and an advancement of the European DYLAN project. The book addresses the meanings and implications of multilingualism and plurilingual repertoires as well as the ways in which cultural diversity is managed in companies and institutions in Switzerland. Characterised by official quadrilingualism, but also by new dimensions of multilingualism resulting from massive immigration, important workforce mobility and increasing globalisation, Switzerland offers an ideal laboratory for studying phenomena linked to multilingualism and cultural diversity.
On the one hand, a special focus is put on the best practices of diversity management and language regimes with particular attention paid to the interplay between official languages and English, and to ways of leveraging diversity awareness, fostering cultural inclusiveness and enhancing intercultural learning in vocational education and training.
On the other hand, the chapters examine at close range the way actors' plurilingual repertoires are developed and how their use is adapted to particular objectives and specific conditions. Being observed in several types of multilingual professional settings, the plurilingual strategies, including English as lingua franca, are particularly examined in terms of power relations and processes of inclusion or exclusion.
01
00
03
01
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D503
https://benjamins.com/covers/475/mdm.4.png
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D502
https://benjamins.com/covers/475_jpg/9789027200587.jpg
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D504
https://benjamins.com/covers/475_tif/9789027200587.tif
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D503
https://benjamins.com/covers/1200_front/mdm.4.hb.png
01
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D503
https://benjamins.com/covers/125/mdm.4.png
02
00
03
01
01
D503
https://benjamins.com/covers/1200_back/mdm.4.hb.png
03
00
03
01
01
D503
https://benjamins.com/covers/3d_web/mdm.4.hb.png
01
01
JB code
mdm.4.001pre
06
10.1075/mdm.4.001pre
vii
viii
2
Miscellaneous
1
01
04
Preface
Preface
1
A01
01
JB code
894268324
Anne-Claude Berthoud
Berthoud, Anne-Claude
Anne-Claude
Berthoud
01
01
JB code
mdm.4.01lud
06
10.1075/mdm.4.01lud
1
28
28
Article
2
01
04
Chapter 1. Introduction
Chapter 1. Introduction
1
A01
01
JB code
882273741
Georges Lüdi
Lüdi, Georges
Georges
Lüdi
2
A01
01
JB code
95273742
Katharina Höchle Meier
Höchle Meier, Katharina
Katharina
Höchle Meier
3
A01
01
JB code
598273743
Patchareerat Yanaprasart
Yanaprasart, Patchareerat
Patchareerat
Yanaprasart
01
01
JB code
mdm.4.02lud
06
10.1075/mdm.4.02lud
29
68
40
Article
3
01
04
Chapter 2. Power in the Implementation of Plurilingual Repertoires
Chapter 2. Power in the Implementation of Plurilingual Repertoires
1
A01
01
JB code
30273744
Georges Lüdi
Lüdi, Georges
Georges
Lüdi
2
A01
01
JB code
345273745
Katharina Höchle Meier
Höchle Meier, Katharina
Katharina
Höchle Meier
3
A01
01
JB code
638273746
Fee Steinbach Kohler
Steinbach Kohler, Fee
Fee
Steinbach Kohler
4
A01
01
JB code
588273747
Patchareerat Yanaprasart
Yanaprasart, Patchareerat
Patchareerat
Yanaprasart
01
01
JB code
mdm.4.03lud
06
10.1075/mdm.4.03lud
69
152
84
Article
4
01
04
Chapter 3. From language regimes to multilingual practices in different settings
Chapter 3. From language regimes to multilingual practices in different settings
1
A01
01
JB code
228273748
Georges Lüdi
Lüdi, Georges
Georges
Lüdi
01
01
JB code
mdm.4.03.2los
06
10.1075/03.2los
85
100
16
Article
5
01
04
Interactional negotiation of linguistic heterogeneity: Accommodation practices in intercultural hotel service encounters
Interactional negotiation of linguistic heterogeneity: Accommodation practices in intercultural hotel service encounters
1
A01
01
JB code
664273749
Stefano A. Losa
Losa, Stefano A.
Stefano A.
Losa
2
A01
01
JB code
985273750
Peter Varga
Varga, Peter
Peter
Varga
01
01
JB code
mdm.4.03.3lud
06
10.1075/03.3lud
100
118
19
Miscellaneous
6
01
04
Language regime in the Swiss armed forces between institutional multilingualism, the dominance of German, English and Situated Plurilanguaging
Language regime in the Swiss armed forces between institutional multilingualism, the dominance of German, English and Situated Plurilanguaging
1
A01
01
JB code
595273751
Georges Lüdi
Lüdi, Georges
Georges
Lüdi
01
01
JB code
mdm.4.03.4gri
06
10.1075/03.4gri
118
138
21
Miscellaneous
7
01
04
The
plurilingual challenges at the workplacefor Spanish-speaking migrant women
The plurilingual challenges at the workplace
for Spanish-speaking migrant women
1
A01
01
JB code
37273752
Linda Grimm-Pfefferli
Grimm-Pfefferli, Linda
Linda
Grimm-Pfefferli
01
01
JB code
mdm.4.03.5lud
06
10.1075/03.5lud
139
152
14
Miscellaneous
8
01
04
"Doctor, are you plurilingual?" Communication in multilingual health settings
“Doctor, are you plurilingual?” Communication in multilingual health settings
1
A01
01
JB code
758273753
Georges Lüdi
Lüdi, Georges
Georges
Lüdi
2
A01
01
JB code
810273754
Nathalie Asensio
Asensio, Nathalie
Nathalie
Asensio
3
A01
01
JB code
128273755
Fabia Longhi
Longhi, Fabia
Fabia
Longhi
01
01
JB code
mdm.4.04yan
06
10.1075/mdm.4.04yan
153
186
34
Article
9
01
04
Chapter 4. Visual manifestations of institutional multilingualism
Chapter 4. Visual manifestations of institutional multilingualism
01
04
Diversity management on corporate websites
Diversity management on corporate websites
1
A01
01
JB code
880273893
Patchareerat Yanaprasart
Yanaprasart, Patchareerat
Patchareerat
Yanaprasart
01
01
JB code
mdm.4.04.2lud
06
10.1075/04.2lud
Miscellaneous
10
01
04
The
semiotic landscape of a company between linguistic management and practice
The semiotic landscape of a company between linguistic management and practice
1
A01
01
JB code
144273757
Georges Lüdi
Lüdi, Georges
Georges
Lüdi
01
01
JB code
mdm.4.05yan
06
10.1075/mdm.4.05yan
187
234
48
Article
11
01
04
Chapter 5. The challenge of the management of diversity
Chapter 5. The challenge of the management of diversity
1
A01
01
JB code
852273758
Patchareerat Yanaprasart
Yanaprasart, Patchareerat
Patchareerat
Yanaprasart
01
01
JB code
mdm.4.06hoc
06
10.1075/mdm.4.06hoc
235
312
78
Article
12
01
04
Chapter 6. The perspective of professional training
Chapter 6. The perspective of professional training
1
A01
01
JB code
260273759
Katharina Höchle Meier
Höchle Meier, Katharina
Katharina
Höchle Meier
01
01
JB code
mdm.4.06.2egl
06
10.1075/06.2egl
Miscellaneous
13
01
04
PluriMobil meets dylan - Practical resources for supporting intercultural and plurilingual learning in vocational student mobility
PluriMobil meets dylan – Practical resources for supporting intercultural and plurilingual learning in vocational student mobility
1
A01
01
JB code
804273760
Mirjam Egli Cuenat
Egli Cuenat, Mirjam
Mirjam
Egli Cuenat
2
A01
01
JB code
115273761
Katharina Höchle Meier
Höchle Meier, Katharina
Katharina
Höchle Meier
01
01
JB code
mdm.4.07lud
06
10.1075/mdm.4.07lud
313
324
12
Article
14
01
04
Chapter 7. Conclusions
Chapter 7. Conclusions
1
A01
01
JB code
715273762
Georges Lüdi
Lüdi, Georges
Georges
Lüdi
2
A01
01
JB code
777273763
Katharina Höchle Meier
Höchle Meier, Katharina
Katharina
Höchle Meier
3
A01
01
JB code
502273764
Patchareerat Yanaprasart
Yanaprasart, Patchareerat
Patchareerat
Yanaprasart
01
01
JB code
mdm.4.08ref
06
10.1075/mdm.4.08ref
325
360
36
Article
15
01
04
References
References
01
01
JB code
mdm.4.09tra
06
10.1075/mdm.4.09tra
361
362
2
Article
16
01
04
Transcription conventions
Transcription conventions
01
01
JB code
mdm.4.10aut
06
10.1075/mdm.4.10aut
363
368
6
Article
16
01
04
Author Index
Author Index
01
01
JB code
mdm.4.11sub
06
10.1075/mdm.4.11sub
369
374
6
Article
17
01
04
Subject Index
Subject Index
01
JB code
JBENJAMINS
John Benjamins Publishing Company
01
01
JB code
JB
John Benjamins Publishing Company
01
https://benjamins.com
Amsterdam
NL
00
John Benjamins Publishing Company
Marketing Department / Karin Plijnaar, Pieter Lamers
onix@benjamins.nl
04
01
00
20161101
C
2016
John Benjamins
D
2016
John Benjamins
02
WORLD
13
15
9789027200587
WORLD
03
01
JB
17
Google
03
https://play.google.com/store/books
21
01
00
Unqualified price
00
99.00
EUR
01
00
Unqualified price
00
83.00
GBP
01
00
Unqualified price
00
149.00
USD