Article published in:
The pragmatics of professional discourse
Edited by Winnie Cheng
[Pragmatics and Society 7:1] 2016
► pp. 3056
References

References

Antaki, Charles
2011 “Six Kinds of Applied Conversation Analysis.” In Applied Conversation Analysis: Intervention and Change in Institutional Talk, ed. by Charles Antaki, 1–14. New York: Palgrave Macmillan. CrossrefGoogle Scholar
Arminen, Iikka, and Petra Auvinen
2013 “Environmentally Coupled Repairs and Remedies in the Airline Cockpit: Repair Practices of Talk and Action in Interaction.” Discourse Studies 15 (1): 19–41. CrossrefGoogle Scholar
Arminen, IIkka, Petra Auvinen, and Hannele Palukka
2010 “Repairs as the Last Orderly Provided Defense of Safety in Aviation.” Journal of Pragmatics 42 (2): 443–465. CrossrefGoogle Scholar
Auvinen, Petra, and IIkka Arminen
2013 “An Airline Checklist used as a Sociomaterial Practice.” Paper presented at Hawaii International Conference on Systems Sciences , Maui, Hawaii, January, 2013.
Boeing
2013“Boeing Forecasts Increased Global Demand for Airline Pilots.” PRNewswire, August29 2013.Google Scholar
Bureau d’Enquêtes et d’Analyses pour la sécurité de l’aviation civile
2012On the Accident on 1st June 2009 to the Airbus A330-203 Registered F-GZCP Operated by Air France Flight AF 447 Rio De Janeiro – Paris.Google Scholar
Coryn, Chris L.S., and Kristin A. Hobson
2011 “Using Nonequivalent Dependent Variables to Reduce Internal Validity Threats in Quasi-Experiments: Rationale, History, and Examples from Practice.” In Really New Directions in Evaluation: Young Evaluator’s Perspectives. New Directions for Evaluation, ed. by Sandra Mathison, 31–39. New York: Wiley Periodicals.Google Scholar
Cushing, Steven
1994Fatal Words: Communication Clashes and Aircraft Crashes. Chicago: University of Chicago Press.Google Scholar
Dismukes, R. Key, Benjamin A. Berman, and Loukia D. Loukopoulos
2007The Limits of Expertise: Rethinking Pilot Error and the Causes of Airline Accidents. Burlington, Vt.: Ashgate.Google Scholar
Dismukes, R. Key, and Guy M. Smith
2000Facilitation and Debriefing in Aviation Training Operations. Burlington, Vt.: Ashgate.Google Scholar
Driscoll, Gillian
2002 “Cockpit Conversation: A Communication Analysis of Three Aviation Accidents.” University of Colorado at Boulder, PhD dissertation.
FAA
2004Crew Resource Management Training. Washington, D.C.: Department of Transportation.Google Scholar
2006Advanced Qualification Program. Washington, D.C.: Department of Transportation.Google Scholar
2008Airline Transport Pilot Practical Test Standards for Airplane (FAA-S-8081-14A). Washington, D.C.: Department of Transportation.Google Scholar
2009Risk Management Handbook. Washington, D.C.: Department of Transportation.Google Scholar
Finaly, W.M.L., Chris Walton, and Charles Antaki
2011 “Giving Feedback to Care Staff about Offering Choices to People with Intellectual Disabilities.” In Applied Conversation Analysis: Intervention and Change in Institutional Talk, ed. by Charles Antaki, 161–183. New York: Palgrave Macmillan. CrossrefGoogle Scholar
Goodwin, Charles, and Marjorie Harness Goodwin
1996 “Seeing as a Situated Activity: Formulating Planes.” In Cognition and Communication at Work, ed. by Yrjö Engestrom and David Middleton, 61–95. New York: Cambridge University Press. CrossrefGoogle Scholar
Gregorich, Steven E., Robert L. Helmreich
, and John A. Wilhelm 1990 “The Structure of Cockpit Management Attitudes.” Journal of Applied Psychology 75 (6): 682–690. CrossrefGoogle Scholar
Helmreich, Robert L.
2001 “A Closer Inspection: What Really Happens in the Cockpit.” Flight Safety AustraliaJanuary–February2001, 32–35.Google Scholar
Heritage, John, and Steven Clayman
2010Talk in Action: Interactions, Identities, and Institutions. West Sussex, UK: Blackwell Publishing. CrossrefGoogle Scholar
Heritage, John, and Jeffrey D. Robinson
2011 “ ‘Some’ Versus ‘Any’ Medical Issues: Encouraging Patients to Reveal their Unmet Concerns.” In Applied Conversation Analysis: Intervention and Change in Institutional Talk, ed. by Charles Antaki, 15–31. New York: Palgrave Macmillan. CrossrefGoogle Scholar
Hmelo-Silver, Cindy E.
2004 “Problem-Based Learning: What and How do Students Learn?Educational Psychology Review 16 (3): 235–266. CrossrefGoogle Scholar
Hutchins, Edwin, and Tove Klausen
1996 “Distributed Cognition in an Airline Cockpit.” In Cognition and Communication at Work, ed. by Yrjö Engestrom and David Middleton, 15–34. New York: Cambridge University Press. CrossrefGoogle Scholar
ICAO
2001Annex 13 to the Convention on International Civil Aviation: Aircraft Accident and Incident Investigation, 9th ed. Montreal, Quebec: ICAO.Google Scholar
Kahneman, Daniel
2013Thinking, Fast and Slow. New York: Farrar, Straus and Giroux.Google Scholar
Kanki, Barbara G.
2010 “Communication and Crew Resource Management.” In Crew Resource Management, ed. by Barbara G. Kanki, Robert L. Helmreich, and Jose Anca, 2nd ed., 111–145. Burlington, Mass.: Academic Press. CrossrefGoogle Scholar
Kanki, Barbara G., and Guy M. Smith
2001 “Training Aviation Communication Skills.” In Improving Teamwork in Organizations: Applications of Resource Management Training, ed. by Eduardo Salas, Clint A. Bowers, and Eleana Edens, 95–127. Boca Raton, Fla.: CRC Press.Google Scholar
Kearns, Suzanne K.
2010E-Learning in Aviation. Burlington, Vt.: Ashgate.Google Scholar
Kirkpatrick, Donald L.
1976 “Evaluation of Training.” In ASTD Training and Development Handbook: A Guide to Human Resource Development, ed. by Robert L. Craig, 2nd ed., 1–27. New York: McGraw Hill.Google Scholar
Kitzinger, Celia
2011 “Working with Childbirth Helplines: The Contributions and Limitations of Conversation Analysis.” In Applied Conversation Analysis: Intervention and Change in Institutional Talk, ed. by Charles Antaki, 98–118. New York: Palgrave Macmillan. CrossrefGoogle Scholar
Klein, Gary
2008 “Naturalistic Decision Making.” Human Factors 50 (3): 456–460. CrossrefGoogle Scholar
Koschmann, Timothy
2013 “Conversation Analysis and Collaborative Learning.” In International Handbook of Collaborative Learning, ed. by Cindy E. Hmelo-Silver, Clark A. Chinn, Carol K.K. Chan, and Angela O’Donnel, 149–167. New York: Routledge.Google Scholar
Krivonos, Paul D.
2007 “Communication in Aviation Safety: Lessons Learned and Lessons Required.” Paper presented at Regional Seminar of the Australia and New Zealand Societies of Air Safety Investigators , June, 2007.
Lave, Jean, and Etienne Wenger
1991Situated Learning: Legitimate Peripheral Participation. Cambridge: Cambridge University Press. CrossrefGoogle Scholar
Lemos, Katherine
2007Human Factors Group Chairman’s Factual Report. Washington, D.C.: NTSB.Google Scholar
Lynch, Tony
2001 “Seeing what they Meant: Transcribing as a Route to Noticing.” ELT Journal 55 (2): 124–132. CrossrefGoogle Scholar
2007 “Learning from the Transcripts of an Oral Communication Task.” ELT Journal 61 (4): 311–320. CrossrefGoogle Scholar
Martin, Cathrin, and Fritjof Sahlström
2010 “Learning as Longitudinal Interactional Change: From Other-Repair to Self-Repair in Physiotherapy Treatment.” Discourse Processes 47 (8): 668–697. CrossrefGoogle Scholar
Melander, Helen, and Fritjof Sahlström
2009 “Learning to Fly – The Progressive Development of Situation Awareness.” Scandinavian Journal of Educational Research 53 (2): 151–166. CrossrefGoogle Scholar
Mey, Jacob L.
1985Whose Language? A Study in Linguistic Pragmatics. Amsterdam: John Benjamins. CrossrefGoogle Scholar
2001Pragmatics: An Introduction, 2nd ed. Malden, Mass.: Blackwell Publishing.Google Scholar
NTSB
2000Safety Recommendation to the Federal Aviation Administration. Washington, D.C.Google Scholar
2004Controlled Flight into Terrain of Piper PA-44 N304PA Julian, California May 10, 2004. Washington, D.C.Google Scholar
2009Loss of Control on Approach Colgan Air, Inc. Operating as Continental Connection Flight 3407 Bombardier DHC-8-400, N200WQ Clarence Center, New York February 12, 2009. Washington, D.C.Google Scholar
Nevile, Maurice
2004Beyond the Black Box: Talk-in-Interaction in the Airline Cockpit. Burlington, Vt.: Ashgate.Google Scholar
2007a “A Conversation Analysis Model for Examining Aviation Communication in Context: Part I – Processes for Representing Data.” Human Factors and Aerospace Safety 6 (1): 35–50.Google Scholar
2007b “A Conversation Analysis Model for Examining Aviation Communication in Context: Part II – Processes for Analysing Data.” Human Factors and Aerospace Safety 6 (2): 155–173.Google Scholar
2007c “Action in Time: Ensuring Timeliness for Collaborative Work in the Airline Cockpit.” Language in Society 36: 233–257. CrossrefGoogle Scholar
2013 “Conversation Analysis and Cockpit Communication.” In The Encyclopedia of Applied Linguistics, ed. by Carol A. Chapelle. Hoboken, N.J.: Blackwell Publishing.Google Scholar
Nevile, Maurice, and Michael B. Walker
2005A Context for Error: Using Conversation Analysis to Represent and Analyse Recorded Voice Data. Civic Square, Australia: Australian Transportation Safety Board.Google Scholar
Nishizaka, Aug
2006 “What to Learn: The Embodied Structure of the Environment.” Research on Language and Social Interaction 39 (2): 119–154. CrossrefGoogle Scholar
Nokes-Malach, Timothy J., Michelle L. Meade, and Daniel G. Morrow
2012 “The Effect of Expertise on Collaborative Problem Solving.” Thinking & Reasoning 18 (1): 32–58. CrossrefGoogle Scholar
Reason, James
2001 “Heroic Compensations: The Benign Face of the Human Factor.” Flight Safety AustraliaJanuary–February2001, 28–31.Google Scholar
Sacks, Harvey
1992Lectures on Conversation, ed. by Gail Jefferson. Malden, Mass.: Blackwell.Google Scholar
Sacks, Harvey, Emanuel A. Schegloff, and Gail Jefferson
1974 “A Simplest Systematics for the Organization of Turn-Taking for Conversation.” Language 50 (4): 696–735. CrossrefGoogle Scholar
Salas, Eduardo, Katherine A. Wilson, C. Shawn Burke, and Dennis C. Wightman
2006 “Does Crew Resource Management Training Work? an Update, an Extension, and some Critical Needs.” Human Factors 48: 392–412. CrossrefGoogle Scholar
Schmidt, Richard W.
1990 “The Role of Consciousness in Second Language Learning.” Applied Linguistics 11 (2): 129–158. CrossrefGoogle Scholar
Smith, Guy M.
1994 “Evaluating Self-Analysis as a Strategy for Learning Crew Resource Management (CRM) in Undergraduate Flight Training.” Montana State University, EdD dissertation.
Stokoe, Elizabeth
2011 “Simulated Interaction and Communication Skills Training: The ‘Conversation-Analytic Role-Play Method.’” In Applied Conversation Analysis: Intervention and Change in Institutional Talk, ed. by Charles Antaki, 119–139. New York: Palgrave Macmillan. CrossrefGoogle Scholar
2013 “The (in)Authenticity of Simulated Talk: Comparing Role-Played and Actual Interaction and the Implications for Communication Training.” Research on Language and Social Interaction 46 (2): 185. CrossrefGoogle Scholar
Stolzer, Alan J., Carl D. Halford, and John J. Goglia
2008Safety Management Systems in Aviation. Burlington, Vt.: Ashgate.Google Scholar
Tuccio, William A.
2011 “Heuristics to Improve Human Factors Performance in Aviation.” Journal of Aviation/Aerospace Education & Research 20 (3): 39–53.Google Scholar
2013 “Collaborative Audio Transcription and Repair as a Method for Novice Pilots to Learn Approach Briefing Crew Resource Management (CRM) Skills.” Embry-Riddle, PhD dissertation.
Wajnryb, Ruth
1990Grammar Dictation. New York: Oxford University Press.Google Scholar
Wilkinson, Ray
2011a “Changing Interactional Behaviour: Using Conversation Analysis in Intervention Programmes for Aphasic Conversation.” In Applied Conversation Analysis: Intervention and Change in Institutional Talk, ed. by Charles Antaki, 32–53. New York: Palgrave Macmillan. CrossrefGoogle Scholar
Wilkinson, Sue
2011b “Improving Ethnic Monitoring on a Telephone Helpline.” In Applied Conversation Analysis: Intervention and Change in Institutional Talk, ed. by Charles Antaki, 75–97. New York: Palgrave Macmillan. CrossrefGoogle Scholar
Wong, Jean, and Hansum Zhang Waring
2010Conversation Analysis and Second Language Pedagogy. New York: Routledge.Google Scholar