Article published in:The pragmatics of professional discourse
Edited by Winnie Cheng
[Pragmatics and Society 7:1] 2016
► pp. 30–56
Interventionist applied conversation analysis
Collaborative transcription and repair based learning (CTRBL) in aviation
Pragmatic language competence plays a central role in how aviation flight crews perform crew resource management (CRM); this competence significantly affects aviation safety. This paper contributes to existing literature on interventionist applications of conversation analysis (CA) by defining and evaluating a novel collaborative transcription and repair based learning (CTRBL) method for aviation CRM learning. CTRBL was evaluated using a quantitative quasi-experimental repeated-measure design with 42 novice, university pilots. Results support that CTRBL is an effective, low-resource CRM learning method that will benefit from exploratory applications and further study in pragmatics, aviation, and other sociotechnical domains. The views in this article were the result of independent research of the authors. Views herein do not necessarily represent the views of the National Transportation Safety Board (NTSB) or the United States.
Keywords: crew resource management, collaborative transcription and repair based learning (CTRBL), transcription, aviation, Applied Conversation Analysis, safety, noticing
Published online: 07 April 2016
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