Requesting and offering are closely related, insofar as they are activities associated with someone’s need for assistance. It has been supposed (e.g. Schegloff 2007) that requests and offers are not equivalent actions – specifically that offers are preferred actions and requests are dispreferred. We review the evidence for this claim across a corpus of requests and offers and demonstrate that the empirical evidence does not support the claim for a putative preference for offers over requests. Further consideration of the often symbiotic relationships between requesting and offering, particularly in face-to-face interactions, reveals a more complex picture of the ways in which people recruit others to help, or in which others are mobilized to help.
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Fox, Barbara & Trine Heinemann
2019. Telescoping responses to requests: Unpacking progressivity. Discourse Studies 21:1 ► pp. 38 ff.
Fox, Barbara A. & Trine Heinemann
2021. Are They Requests? An Exploration of Declaratives of Trouble in Service Encounters. Research on Language and Social Interaction 54:1 ► pp. 20 ff.
Gagne, Christophe
2018. Indirectness and entitlement in product requests in British service encounters. Journal of Pragmatics 133 ► pp. 1 ff.
2019. The social organization of assistance in multilingual interaction in Swedish residential care. Discourse Studies 21:1 ► pp. 67 ff.
Kendrick, Kobin H. & Paul Drew
2016. Recruitment: Offers, Requests, and the Organization of Assistance in Interaction. Research on Language and Social Interaction 49:1 ► pp. 1 ff.
Kuroshima, Satomi
2023. When a request turn is segmented: Managing the deontic authority via early compliance. Discourse Studies 25:1 ► pp. 114 ff.
Liang, Hongyan
2021. Absent appreciation in Mandarin Chinese interaction. East Asian Pragmatics 6:2
Mandelbaum, Jenny, Darcey deSouza, Wan Wei & Kaicheng Zhan
2022. Micro-moments of social support: Self-service-occasioned offers at the family dinner table. Communication Monographs 89:3 ► pp. 281 ff.
Nicolaisen, Emilie Munch & Gitte Rasmussen
2023. Multimodal methods for managing deontic rights in interdisciplinary trials. Multimodality & Society
Pajusalu, Renate, Maret Kaska, Birute Klaas-Lang, Karl Pajusalu, Anu Treikelder & Virve-Anneli Vihman
2017. Characteristics of request formulation in Estonian, Finnish, French, Lithuanian and Russian. STUF - Language Typology and Universals 70:3 ► pp. 455 ff.
Raymond, Geoffrey & Don H Zimmerman
2016. Closing matters: Alignment and misalignment in sequence and call closings in institutional interaction. Discourse Studies 18:6 ► pp. 716 ff.
Riou, Marine, Karim Tazarourte, Delphine Hugenschmitt, Christian Di Filippo & Pierre-Yves Gueugniaud
2023. Faire faire les gestes qui sauvent : requêtes des régulateurs pour guider les appelants dans des appels d’urgence médicale en France. Langage et société N° 179:2 ► pp. 35 ff.
Rudneva, Ekaterina
2019. How Russians pre-request and seek assistance: a study of interaction in two communities of practice. Russian Linguistics 43:2 ► pp. 127 ff.
Turowetz, Jason & Douglas W. Maynard
2019. Documenting diagnosis: testing, labelling, and the production of medical records in an autism clinic. Sociology of Health & Illness 41:6 ► pp. 1023 ff.
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