Index
A
- accommodation principle
11, 23, 113, 116, 118-119, 154, 172, 174, 181, 235
- age
2, 8, 11, 19-21, 23, 40-41, 43-44, 47, 50, 57, 60-62, 79, 93-96, 101, 108-109, 112, 114-115, 119, 139-155, 157, 172-173, 175, 181, 186-190, 193-194, 200-201, 215, 231-233, 235-236
- age-related non-reciprocity
8, 155, 235
- age-related superiority
144, 232
- avoidance
75, 101, 104, 139, 210, 233
B
- balance
57-58, 72-73, 136, 284, 286
C
- centre
29-30, 36, 41, 45, 80-81, 84, 94, 111, 225
- Chi-square test
98, 100, 122-123, 127-129, 159, 170
- closeness
4-7, 29, 47, 53, 57-59, 62, 72-73, 89, 109, 115, 131, 134, 136, 175, 181, 185, 196-197, 215, 219-228, 231-232, 237, 284, 286
- collaboration
21, 29, 55-56, 72
- collapsed categories
99-100
- commercial service encounters
51-55, 59, 63, 215
- common ground
4-6, 7, 11, 13, 19, 23, 215, 228
- community of practice
13-14, 23, 52, 181, 213, 219-221, 236-237
- competing practice
15, 139-140, 148, 155, 216, 220-221, 226, 233
-
confidenza
6, 9, 133, 196, 198
- cultural model
16, 28-30, 47, 225-226, 236
- cultural and linguistic context
25, 37, 47-48, 81, 90, 215-216, 236-237
D
- data collection
31, 75, 77, 81, 83, 88, 91-92, 102-103, 157
- defensive non-reciprocity
101, 107, 134, 153
- demographic
19-20, 22, 31, 50, 57, 77, 93-94, 96, 102, 108, 114, 183, 197, 221, 236
- dialect
22, 25, 30-39, 42-43, 45-48, 79-90, 92, 93, 96, 119, 131, 133, 136, 175-178, 180-184, 187, 203-213, 216-224, 228, 235
- direct observation
71-72, 76, 91-92, 103-104, 115, 150, 154, 157-178, 179, 209, 233, 282
- distance
3, 5-7, 9-11, 23, 34, 47, 57-59, 61-62, 66, 72-73, 115, 117, 134-136, 149, 152, 179-181, 194-200, 215, 219-226, 229, 232, 235, 237
E
- effect size measurement
98, 100, 158
- egalitarianism
28, 155, 221, 237
- Emilia
27-28, 31, 34-36, 80-84, 86, 90-92, 95, 99-100, 121-136, 150-151, 154-155, 174, 177-178, 216, 218, 221, 225, 227-228, 233, 237
- eyeball test
98, 100, 127, 146, 158, 169
- enhancing the interlocutor’s image
10, 67, 285
F
- familiarity
6, 7, 9, 11, 15, 62, 75, 102, 133-134, 157, 177, 197, 219, 231
- flirting
29, 109, 175-177, 180, 229-231
- formality
6, 7, 41, 42, 43, 44, 47, 49, 57, 66, 70, 71, 73, 108, 109, 112, 113, 134, 153, 155, 163, 164, 172, 174, 178, 179, 180, 181, 219, 220, 225, 226, 235, 237, 284, 285, 286
G
- gender
19-21, 28-29, 40, 41, 43, 44, 45, 50, 63, 78, 93-94, 96, 98, 109, 110, 115, 118, 119, 179, 186, 187, 188, 190-191, 199-201, 203, 209, 216, 229-230, 236-237
- grammatical resources
22, 79-82, 86, 90, 92, 203
I
- identity
3, 7, 13, 16-19, 22, 24, 26-28, 30, 34, 39, 45, 83-84, 86, 185, 200, 221, 236
- image
4, 8, 10-11, 18-19, 23, 54, 67, 101, 109, 115, 134, 150, 173-174, 181, 200, 215, 229, 233, 284-285
- informality
15, 28, 52, 53, 54, 73, 83, 135, 149, 154, 155, 173, 175, 178, 180, 181, 220, 221, 226
L
- Lazio
31, 33-36, 80-82, 86-88, 90-92, 99, 109, 111, 114, 115, 116, 117, 121-136, 173, 175, 179, 209, 216, 218, 221, 222, 225, 228, 232, 237
M
- macro-regions
29, 30-41, 43, 47, 48, 87, 111, 132, 195, 225-228, 233, 238
- methodology
3, 75, 91, 104, 148, 185, 236
N
- negative politeness
6, 10-12
- non-reciprocity
8, 41, 59, 101-102, 107, 132-136, 153, 155, 209, 214, 222-224, 231-233, 235
- north
29-30, 36, 38, 41, 43, 47, 69, 80, 82, 111, 131, 210, 216, 222, 224-226
P
- p value
98, 122, 124, 127, 170
- personal preference
17, 108, 139, 232-233
- politeness
12, 14, 23, 47, 53, 57-58, 66-67, 103, 183, 186, 198
- positive politeness
5, 6, 10, 53, 57
- power
3, 6-10, 16, 23, 26, 28, 40, 43, 48, 50-55, 59, 62, 63, 72, 102, 115, 134, 136, 153-155, 180, 215, 216, 222, 224, 231-233, 235, 237
- power-related non-reciprocity
235
- preference
6, 14-15, 17, 19, 29, 40, 46-47, 52-53, 57, 62-63, 73, 89, 108, 113, 118, 132, 136, 139, 152, 154-155, 177, 181, 196, 215, 219-227, 232-233, 237, 284-286
- prestige
32-33, 35, 38-39, 48, 55-56, 65-66, 71, 86, 180, 197, 199, 210, 213-214, 223
R
- reciprocity
8, 59, 107, 209, 214, 222-224, 231-233, 235
- regional identity
27-28, 34, 39, 45, 83, 89
- regional pragmatic variation
13, 22, 235-236
- regional variation
3, 7, 21, 22, 24, 28, 36, 38, 40, 41, 43-44, 48, 50, 76-80, 84, 90, 91, 94, 103, 104, 111, 121-137, 151, 183, 209, 216-227, 236, 238
- research hypotheses
37, 79, 104, 106, 119, 216, 218
- research question
78-80, 105, 121
- respect
3, 4, 8-10, 15, 18, 23, 31, 40, 60-62, 67, 69, 81, 106, 134, 139, 149, 154, 174, 177, 179, 184-185, 194, 197, 200, 215, 229, 232, 235
- restaurant encounters
63-72, 133-37, 175, 223, 229, 234, 284
- restaurant level
70, 113, 119, 154, 157-81, 187, 191-93, 232, 235
- role
18-19, 49-57, 63-65, 75, 110, 115, 119, 135, 150, 153, 180-181, 231-233
S
- Salento
31-32, 34, 45-47, 80-81, 88-92, 95, 99, 109, 117, 119, 121-137, 155, 179, 183-200, 216-229, 232, 234, 237
- Sardinia
26, 30-31, 33-34, 36-37, 44, 89-91, 96, 121-136, 179, 219, 287
- self-image
4, 8, 11, 101, 134, 151, 155, 229, 233
- service encounters
3, 4, 7, 8, 23, 24, 40-41, 45, 50-65, 72, 73, 89, 131, 136, 141, 177, 184, 199-201, 215, 219, 222, 228, 231-233, 235, 237-238
- situational and interactional context
22-24, 49, 50, 52, 63, 72, 91, 174, 215, 233, 235, 236
- social distance
6, 7, 9, 11, 149, 194, 196, 197, 200, 215, 284
- sociocultural
3, 7, 19, 24, 216, 236
- solidarity
7, 9, 17, 40, 61, 67, 213, 228
- south
29-30, 34, 38, 44, 48, 55-56, 79, 82-84, 86, 88-89, 111, 184-186, 198, 200, 225-228, 238
- statistical analysis
93, 98, 100, 104, 108, 114, 140-141, 147, 154, 158, 187, 190, 205-206
- style
11, 17-18, 29, 53, 61, 63, 66, 71, 93, 96, 112-113, 119, 152-153
T
- traditional non-reciprocity
59, 134-136, 209, 222-233
-
tu areas
42-43, 46, 84-86, 203, 204, 208-209, 213, 228
- T-V distinction
1, 42, 46
U
- Umbria
28, 31, 33, 36-37, 80-81, 83, 85, 86, 90-93, 95, 99-100, 119, 121-137, 152-153, 172, 176, 178, 183, 203-214, 216-219, 222-224, 226, 229-231, 237-238
Y
- youth
11, 17, 139, 150-151, 155, 173-174, 181, 194, 221, 237