533027105 03 01 01 JB code JB John Benjamins Publishing Company 01 JB code TAR 2 Eb 15 9789027260307 06 10.1075/tar.2 13 2020046039 00 EA E107 10 01 JB code TAR 02 2405-9269 02 2.00 01 02 Topics in Address Research Topics in Address Research 11 01 JB code jbe-all 01 02  EBA collection (ca. 4,100 titles) 11 01 JB code jbe-eba-compact 01 02 Compact EBA 11 01 JB code jbe-2021 01 02 2021 collection (118 titles) 11 01 JB code jbe.2021.all 01 01 Address Variation in Sociocultural Context Region, power and distance in Italian service encounters Address Variation in Sociocultural Context: Region, power and distance in Italian service encounters 1 A01 01 JB code 97414495 Agnese Bresin Bresin, Agnese Agnese Bresin La Trobe University 07 https://benjamins.com/catalog/persons/97414495 01 eng 11 312 03 03 xxi 03 00 290 03 01 23 306.44/0945 03 2021 P40.5.F672 04 Forms of address--Italy. 04 Italian language--Addess, Forms of. 04 Politeness (Linguistics) 04 Restaurants--Italy. 10 LAN009030 12 CFG 24 JB code LIN.DISC Discourse studies 24 JB code LIN.PRAG Pragmatics 24 JB code LIN.ROM Romance linguistics 24 JB code LIN.SOCIO Sociolinguistics and Dialectology 01 06 02 00 This study looks at the sociocultural context of address variation in spoken Italian, with a focus on singular pronouns tu, voi and lei. It offers a thorough examination of distance and power dynamics in service encounters in five Italian regions, and marks the introduction of Italian to the field of regional pragmatic variation. 03 00 This study looks at the sociocultural context of five Italian regions and at the situational context of restaurant encounters (a sub-type of service encounters) to examine address variation in spoken Italian—with a focus on singular address pronouns tu, voi and lei. It offers a thorough examination of distance and power dynamics between waiters and customers in a wide range of restaurant types. This book marks the introduction of Italian to the field of regional pragmatic variation and it will be of interest to linguists, Italianists and researchers more broadly working on service encounters. The author offers a new dimension to the understanding of social interaction and language use in contemporary Italy, uncovering cultural and linguistic differences between even adjacent geographical areas within a modern European nation state. 01 00 03 01 01 D503 https://benjamins.com/covers/475/tar.2.png 01 01 D502 https://benjamins.com/covers/475_jpg/9789027208125.jpg 01 01 D504 https://benjamins.com/covers/475_tif/9789027208125.tif 01 01 D503 https://benjamins.com/covers/1200_front/tar.2.hb.png 01 01 D503 https://benjamins.com/covers/125/tar.2.png 02 00 03 01 01 D503 https://benjamins.com/covers/1200_back/tar.2.hb.png 03 00 03 01 01 D503 https://benjamins.com/covers/3d_web/tar.2.hb.png 01 01 JB code tar.2.lot 06 10.1075/tar.2.lot xiii xiii 1 Miscellaneous 1 01 04 List of tables List of tables 01 eng 01 01 JB code tar.2.lof 06 10.1075/tar.2.lof xv xv 1 Miscellaneous 2 01 04 List of figures List of figures 01 eng 01 01 JB code tar.2.ack 06 10.1075/tar.2.ack xxi xxi 1 Miscellaneous 3 01 04 Acknowledgements Acknowledgements 01 eng 01 01 JB code tar.2.int 06 10.1075/tar.2.int 1 2 2 Chapter 4 01 04 Introduction Introduction 01 eng 01 01 JB code tar.2.c1 06 10.1075/tar.2.c1 3 24 22 Chapter 5 01 04 Chapter 1. Theory behind address practices Chapter 1. Theory behind address practices 01 eng 01 01 JB code tar.2.c2 06 10.1075/tar.2.c2 25 48 24 Chapter 6 01 04 Chapter 2. Cultural and linguistic context of Italy Chapter 2. Cultural and linguistic context of Italy 01 eng 01 01 JB code tar.2.c3 06 10.1075/tar.2.c3 49 73 25 Chapter 7 01 04 Chapter 3. Situational and interactional context of restaurant encounters Chapter 3. Situational and interactional context of restaurant encounters 01 eng 01 01 JB code tar.2.c4 06 10.1075/tar.2.c4 75 104 30 Chapter 8 01 04 Chapter 4. Research design Chapter 4. Research design 01 eng 01 01 JB code tar.2.c5 06 10.1075/tar.2.c5 105 119 15 Chapter 9 01 04 Chapter 5. Overview of results Chapter 5. Overview of results 01 eng 01 01 JB code tar.2.c6 06 10.1075/tar.2.c6 121 137 17 Chapter 10 01 04 Chapter 6. Regional variation Chapter 6. Regional variation 01 eng 01 01 JB code tar.2.c7 06 10.1075/tar.2.c7 139 155 17 Chapter 11 01 04 Chapter 7. Age variation Chapter 7. Age variation 01 eng 01 01 JB code tar.2.c8 06 10.1075/tar.2.c8 157 181 25 Chapter 12 01 04 Chapter 8. Restaurant levels Chapter 8. Restaurant levels 01 eng 01 01 JB code tar.2.c9 06 10.1075/tar.2.c9 183 201 19 Chapter 13 01 04 Chapter 9. Case study 1 Chapter 9. Case study 1 01 04 Reported use of voi in Salento Reported use of voi in Salento 01 eng 01 01 JB code tar.2.c10 06 10.1075/tar.2.c10 203 214 12 Chapter 14 01 04 Chapter 10. Case study 2 Chapter 10. Case study 2 01 04 Two dialect areas in Umbria Two dialect areas in Umbria 01 eng 01 01 JB code tar.2.c11 06 10.1075/tar.2.c11 215 234 20 Chapter 15 01 04 Chapter 11. Discussion Chapter 11. Discussion 01 eng 01 01 JB code tar.2.c12 06 10.1075/tar.2.c12 235 238 4 Chapter 16 01 04 Chapter 12. Conclusions Chapter 12. Conclusions 01 04 Significance of this study and future directions Significance of this study and future directions 01 eng 01 01 JB code tar.2.ref 06 10.1075/tar.2.ref 239 239 1 Miscellaneous 17 01 04 References References 01 eng 01 01 JB code tar.2.appa 06 10.1075/tar.2.appa 249 264 16 Miscellaneous 18 01 04 Appendix A. Questionnaire (original Italian version) Appendix A. Questionnaire (original Italian version) 01 eng 01 01 JB code tar.2.appb 06 10.1075/tar.2.appb 265 280 16 Miscellaneous 19 01 04 Appendix B. Questionnaire (English translation) Appendix B. Questionnaire (English translation) 01 eng 01 01 JB code tar.2.appc 06 10.1075/tar.2.appc 281 287 7 Miscellaneous 20 01 04 Appendix C. Characteristics of restaurant levels and customers' expectations Appendix C. Characteristics of restaurant levels and customers’ expectations 01 eng 01 01 JB code tar.2.ind 06 10.1075/tar.2.ind 289 289 1 Miscellaneous 21 01 04 Index Index 01 eng 01 JB code JBENJAMINS John Benjamins Publishing Company 01 01 JB code JB John Benjamins Publishing Company 01 https://benjamins.com 02 https://benjamins.com/catalog/tar.2 Amsterdam NL 00 John Benjamins Publishing Company Marketing Department / Karin Plijnaar, Pieter Lamers onix@benjamins.nl 04 01 00 20210226 C 2021 John Benjamins 02 WORLD 13 15 9789027208125 WORLD 09 01 JB 3 John Benjamins e-Platform 03 https://jbe-platform.com 29 https://jbe-platform.com/content/books/9789027260307 21 01 00 Unqualified price 02 105.00 EUR 01 00 Unqualified price 02 88.00 GBP GB 01 00 Unqualified price 02 158.00 USD 559027436 03 01 01 JB code JB John Benjamins Publishing Company 01 JB code TAR 2 GE 15 9789027260307 06 10.1075/tar.2 13 2020046039 00 EA E133 10 01 JB code TAR 02 JB code 2405-9269 02 2.00 01 02 Topics in Address Research Topics in Address Research 01 01 Address Variation in Sociocultural Context Address Variation in Sociocultural Context 1 A01 01 JB code 97414495 Agnese Bresin Bresin, Agnese Agnese Bresin La Trobe University 01 eng 11 312 03 03 xxi 03 00 290 03 24 JB code LIN.DISC Discourse studies 24 JB code LIN.PRAG Pragmatics 24 JB code LIN.ROM Romance linguistics 24 JB code LIN.SOCIO Sociolinguistics and Dialectology 10 LAN009030 12 CFG 01 06 02 00 This study looks at the sociocultural context of address variation in spoken Italian, with a focus on singular pronouns tu, voi and lei. It offers a thorough examination of distance and power dynamics in service encounters in five Italian regions, and marks the introduction of Italian to the field of regional pragmatic variation. 03 00 This study looks at the sociocultural context of five Italian regions and at the situational context of restaurant encounters (a sub-type of service encounters) to examine address variation in spoken Italian—with a focus on singular address pronouns tu, voi and lei. It offers a thorough examination of distance and power dynamics between waiters and customers in a wide range of restaurant types. This book marks the introduction of Italian to the field of regional pragmatic variation and it will be of interest to linguists, Italianists and researchers more broadly working on service encounters. The author offers a new dimension to the understanding of social interaction and language use in contemporary Italy, uncovering cultural and linguistic differences between even adjacent geographical areas within a modern European nation state. 01 00 03 01 01 D503 https://benjamins.com/covers/475/tar.2.png 01 01 D502 https://benjamins.com/covers/475_jpg/9789027208125.jpg 01 01 D504 https://benjamins.com/covers/475_tif/9789027208125.tif 01 01 D503 https://benjamins.com/covers/1200_front/tar.2.hb.png 01 01 D503 https://benjamins.com/covers/125/tar.2.png 02 00 03 01 01 D503 https://benjamins.com/covers/1200_back/tar.2.hb.png 03 00 03 01 01 D503 https://benjamins.com/covers/3d_web/tar.2.hb.png 01 01 JB code tar.2.lot 06 10.1075/tar.2.lot xiii xiii 1 Miscellaneous 1 01 04 List of tables List of tables 01 01 JB code tar.2.lof 06 10.1075/tar.2.lof xv xv 1 Miscellaneous 2 01 04 List of figures List of figures 01 01 JB code tar.2.ack 06 10.1075/tar.2.ack xxi xxi 1 Miscellaneous 3 01 04 Acknowledgements Acknowledgements 01 01 JB code tar.2.int 06 10.1075/tar.2.int 1 2 2 Chapter 4 01 04 Introduction Introduction 01 01 JB code tar.2.c1 06 10.1075/tar.2.c1 3 24 22 Chapter 5 01 04 Chapter 1. Theory behind address practices Chapter 1. Theory behind address practices 01 01 JB code tar.2.c2 06 10.1075/tar.2.c2 25 48 24 Chapter 6 01 04 Chapter 2. Cultural and linguistic context of Italy Chapter 2. Cultural and linguistic context of Italy 01 01 JB code tar.2.c3 06 10.1075/tar.2.c3 49 73 25 Chapter 7 01 04 Chapter 3. Situational and interactional context of restaurant encounters Chapter 3. Situational and interactional context of restaurant encounters 01 01 JB code tar.2.c4 06 10.1075/tar.2.c4 75 104 30 Chapter 8 01 04 Chapter 4. Research design Chapter 4. Research design 01 01 JB code tar.2.c5 06 10.1075/tar.2.c5 105 119 15 Chapter 9 01 04 Chapter 5. Overview of results Chapter 5. Overview of results 01 01 JB code tar.2.c6 06 10.1075/tar.2.c6 121 137 17 Chapter 10 01 04 Chapter 6. Regional variation Chapter 6. Regional variation 01 01 JB code tar.2.c7 06 10.1075/tar.2.c7 139 155 17 Chapter 11 01 04 Chapter 7. Age variation Chapter 7. Age variation 01 01 JB code tar.2.c8 06 10.1075/tar.2.c8 157 181 25 Chapter 12 01 04 Chapter 8. Restaurant levels Chapter 8. Restaurant levels 01 01 JB code tar.2.c9 06 10.1075/tar.2.c9 183 201 19 Chapter 13 01 04 Chapter 9. Case study 1 Chapter 9. Case study 1 01 04 Reported use of voi in Salento Reported use of voi in Salento 01 01 JB code tar.2.c10 06 10.1075/tar.2.c10 203 214 12 Chapter 14 01 04 Chapter 10. Case study 2 Chapter 10. Case study 2 01 04 Two dialect areas in Umbria Two dialect areas in Umbria 01 01 JB code tar.2.c11 06 10.1075/tar.2.c11 215 234 20 Chapter 15 01 04 Chapter 11. Discussion Chapter 11. Discussion 01 01 JB code tar.2.c12 06 10.1075/tar.2.c12 235 238 4 Chapter 16 01 04 Chapter 12. Conclusions Chapter 12. Conclusions 01 04 Significance of this study and future directions Significance of this study and future directions 01 01 JB code tar.2.ref 06 10.1075/tar.2.ref 239 239 1 Miscellaneous 17 01 04 References References 01 01 JB code tar.2.appa 06 10.1075/tar.2.appa 249 264 16 Miscellaneous 18 01 04 Appendix A. Questionnaire (original Italian version) Appendix A. Questionnaire (original Italian version) 01 01 JB code tar.2.appb 06 10.1075/tar.2.appb 265 280 16 Miscellaneous 19 01 04 Appendix B. Questionnaire (English translation) Appendix B. Questionnaire (English translation) 01 01 JB code tar.2.appc 06 10.1075/tar.2.appc 281 287 7 Miscellaneous 20 01 04 Appendix C. Characteristics of restaurant levels and customers' expectations Appendix C. Characteristics of restaurant levels and customers’ expectations 01 01 JB code tar.2.ind 06 10.1075/tar.2.ind 289 289 1 Miscellaneous 21 01 04 Index Index 01 JB code JBENJAMINS John Benjamins Publishing Company 01 01 JB code JB John Benjamins Publishing Company 01 https://benjamins.com Amsterdam NL 00 John Benjamins Publishing Company Marketing Department / Karin Plijnaar, Pieter Lamers onix@benjamins.nl 04 01 00 20210226 C 2021 John Benjamins 02 WORLD 13 15 9789027208125 WORLD 03 01 JB 17 Google 03 https://play.google.com/store/books 21 01 00 Unqualified price 00 105.00 EUR 01 00 Unqualified price 00 88.00 GBP 01 00 Unqualified price 00 158.00 USD 999027104 03 01 01 JB code JB John Benjamins Publishing Company 01 JB code TAR 2 Hb 15 9789027208125 06 10.1075/tar.2 13 2020046038 00 BB 08 710 gr 10 01 JB code TAR 02 2405-9269 02 2.00 01 02 Topics in Address Research Topics in Address Research 01 01 Address Variation in Sociocultural Context Region, power and distance in Italian service encounters Address Variation in Sociocultural Context: Region, power and distance in Italian service encounters 1 A01 01 JB code 97414495 Agnese Bresin Bresin, Agnese Agnese Bresin La Trobe University 07 https://benjamins.com/catalog/persons/97414495 01 eng 11 312 03 03 xxi 03 00 290 03 01 23 306.44/0945 03 2021 P40.5.F672 04 Forms of address--Italy. 04 Italian language--Addess, Forms of. 04 Politeness (Linguistics) 04 Restaurants--Italy. 10 LAN009030 12 CFG 24 JB code LIN.DISC Discourse studies 24 JB code LIN.PRAG Pragmatics 24 JB code LIN.ROM Romance linguistics 24 JB code LIN.SOCIO Sociolinguistics and Dialectology 01 06 02 00 This study looks at the sociocultural context of address variation in spoken Italian, with a focus on singular pronouns tu, voi and lei. It offers a thorough examination of distance and power dynamics in service encounters in five Italian regions, and marks the introduction of Italian to the field of regional pragmatic variation. 03 00 This study looks at the sociocultural context of five Italian regions and at the situational context of restaurant encounters (a sub-type of service encounters) to examine address variation in spoken Italian—with a focus on singular address pronouns tu, voi and lei. It offers a thorough examination of distance and power dynamics between waiters and customers in a wide range of restaurant types. This book marks the introduction of Italian to the field of regional pragmatic variation and it will be of interest to linguists, Italianists and researchers more broadly working on service encounters. The author offers a new dimension to the understanding of social interaction and language use in contemporary Italy, uncovering cultural and linguistic differences between even adjacent geographical areas within a modern European nation state. 01 00 03 01 01 D503 https://benjamins.com/covers/475/tar.2.png 01 01 D502 https://benjamins.com/covers/475_jpg/9789027208125.jpg 01 01 D504 https://benjamins.com/covers/475_tif/9789027208125.tif 01 01 D503 https://benjamins.com/covers/1200_front/tar.2.hb.png 01 01 D503 https://benjamins.com/covers/125/tar.2.png 02 00 03 01 01 D503 https://benjamins.com/covers/1200_back/tar.2.hb.png 03 00 03 01 01 D503 https://benjamins.com/covers/3d_web/tar.2.hb.png 01 01 JB code tar.2.lot 06 10.1075/tar.2.lot xiii xiii 1 Miscellaneous 1 01 04 List of tables List of tables 01 eng 01 01 JB code tar.2.lof 06 10.1075/tar.2.lof xv xv 1 Miscellaneous 2 01 04 List of figures List of figures 01 eng 01 01 JB code tar.2.ack 06 10.1075/tar.2.ack xxi xxi 1 Miscellaneous 3 01 04 Acknowledgements Acknowledgements 01 eng 01 01 JB code tar.2.int 06 10.1075/tar.2.int 1 2 2 Chapter 4 01 04 Introduction Introduction 01 eng 01 01 JB code tar.2.c1 06 10.1075/tar.2.c1 3 24 22 Chapter 5 01 04 Chapter 1. Theory behind address practices Chapter 1. Theory behind address practices 01 eng 01 01 JB code tar.2.c2 06 10.1075/tar.2.c2 25 48 24 Chapter 6 01 04 Chapter 2. Cultural and linguistic context of Italy Chapter 2. Cultural and linguistic context of Italy 01 eng 01 01 JB code tar.2.c3 06 10.1075/tar.2.c3 49 73 25 Chapter 7 01 04 Chapter 3. Situational and interactional context of restaurant encounters Chapter 3. Situational and interactional context of restaurant encounters 01 eng 01 01 JB code tar.2.c4 06 10.1075/tar.2.c4 75 104 30 Chapter 8 01 04 Chapter 4. Research design Chapter 4. Research design 01 eng 01 01 JB code tar.2.c5 06 10.1075/tar.2.c5 105 119 15 Chapter 9 01 04 Chapter 5. Overview of results Chapter 5. Overview of results 01 eng 01 01 JB code tar.2.c6 06 10.1075/tar.2.c6 121 137 17 Chapter 10 01 04 Chapter 6. Regional variation Chapter 6. Regional variation 01 eng 01 01 JB code tar.2.c7 06 10.1075/tar.2.c7 139 155 17 Chapter 11 01 04 Chapter 7. Age variation Chapter 7. Age variation 01 eng 01 01 JB code tar.2.c8 06 10.1075/tar.2.c8 157 181 25 Chapter 12 01 04 Chapter 8. Restaurant levels Chapter 8. Restaurant levels 01 eng 01 01 JB code tar.2.c9 06 10.1075/tar.2.c9 183 201 19 Chapter 13 01 04 Chapter 9. Case study 1 Chapter 9. Case study 1 01 04 Reported use of voi in Salento Reported use of voi in Salento 01 eng 01 01 JB code tar.2.c10 06 10.1075/tar.2.c10 203 214 12 Chapter 14 01 04 Chapter 10. Case study 2 Chapter 10. Case study 2 01 04 Two dialect areas in Umbria Two dialect areas in Umbria 01 eng 01 01 JB code tar.2.c11 06 10.1075/tar.2.c11 215 234 20 Chapter 15 01 04 Chapter 11. Discussion Chapter 11. Discussion 01 eng 01 01 JB code tar.2.c12 06 10.1075/tar.2.c12 235 238 4 Chapter 16 01 04 Chapter 12. Conclusions Chapter 12. Conclusions 01 04 Significance of this study and future directions Significance of this study and future directions 01 eng 01 01 JB code tar.2.ref 06 10.1075/tar.2.ref 239 239 1 Miscellaneous 17 01 04 References References 01 eng 01 01 JB code tar.2.appa 06 10.1075/tar.2.appa 249 264 16 Miscellaneous 18 01 04 Appendix A. Questionnaire (original Italian version) Appendix A. Questionnaire (original Italian version) 01 eng 01 01 JB code tar.2.appb 06 10.1075/tar.2.appb 265 280 16 Miscellaneous 19 01 04 Appendix B. Questionnaire (English translation) Appendix B. Questionnaire (English translation) 01 eng 01 01 JB code tar.2.appc 06 10.1075/tar.2.appc 281 287 7 Miscellaneous 20 01 04 Appendix C. Characteristics of restaurant levels and customers' expectations Appendix C. Characteristics of restaurant levels and customers’ expectations 01 eng 01 01 JB code tar.2.ind 06 10.1075/tar.2.ind 289 289 1 Miscellaneous 21 01 04 Index Index 01 eng 01 JB code JBENJAMINS John Benjamins Publishing Company 01 01 JB code JB John Benjamins Publishing Company 01 https://benjamins.com 02 https://benjamins.com/catalog/tar.2 Amsterdam NL 00 John Benjamins Publishing Company Marketing Department / Karin Plijnaar, Pieter Lamers onix@benjamins.nl 04 01 00 20210226 C 2021 John Benjamins 02 WORLD WORLD US CA MX 09 01 JB 1 John Benjamins Publishing Company +31 20 6304747 +31 20 6739773 bookorder@benjamins.nl 01 https://benjamins.com 21 66 20 01 00 Unqualified price 02 JB 1 02 105.00 EUR 02 00 Unqualified price 02 88.00 01 Z 0 GBP GB US CA MX 01 01 JB 2 John Benjamins Publishing Company +1 800 562-5666 +1 703 661-1501 benjamins@presswarehouse.com 01 https://benjamins.com 21 66 20 01 00 Unqualified price 02 JB 1 02 158.00 USD