Extremely virtual and incredibly physical: Investigating language students’ mediation strategies through digital storytelling and digital social reading

Ilaria Compagnoni & Fabiana Fazzi
Ca’ Foscari University

Digital mediation strategies are key soft skills to develop amongst students as they prepare to interact in increasingly collaborative settings, socially and professionally. Defined as a set of communication strategies deployed to reach mutual agreement over a dispute, mediation enables students’ cooperation in task-based language teaching settings. However, there is an absence of research investigating learning practices in digital social spaces that allow students to develop mediation strategies while using foreign languages to achieve group task goals. In this article, we will outline and compare the results of two case studies exploring the interaction potential of digital educational activities: Digital Storytelling and Digital Social Reading. The analysis of students’ multimodal conversations during the activities shows that while there are intrinsic interactional affordances related to the technologies (StoryMaps, izi.Travel, ThingLink, Immerse and Glose for Education) used in educational contexts, fostering students’ mediation strategies has only been feasible through a sound instructional methodology. Starting from the data analysis, pedagogical implications are drawn to help language teachers implement virtual technologies to boost students’ digital mediation strategies to act successfully in their professional and social lives. Considerations include pre-activity tech and strategy training and the integration of asynchronous and synchronous moments of reflection. Further discussion pertains to creating a community of practice collaborating to understand tool usability for attaining activity goals.

Publication history
Table of contents

With the increasing digitalisation of language education, students must mediate among meanings and decisions in virtual interactional spaces where they collaboratively create and reflect on digital content. Mediation-based multimodal skills are paramount in educational scenarios and are increasingly tasked with honing students’ communication, critical thinking, and social skills. Supporting such skills by deploying mediation strategies increases skill transfer to professional and social contexts and supports students’ life-long learning process (Lehtonen et al., 2008). Mediation strategies surface from the complex interplay between understanding and valuing peer positions and individual stances to find common ground to accomplish assigned tasks (Bercovitch & Wells, 1993; Mehrvarz et al., 2021). Mediation strategies are, therefore, a manifestation of collaborative task engagement and are key from a language education perspective. They facilitate goal attainment through opinion exchange, clarification requests, and meaning-making interactions (Recker et al., 2021). According to the Companion Volume of the Council of Europe (2018), teaching mediation strategies is fundamental in helping learners use language to mediate both concepts and communication, creating a learning environment that is also conducive to the development of learning strategies (Donato & MacCormick, 1994) and co-regulatory processes (Hadwin et al., 2018). Learning strategies can be defined as specific actions, behaviours, steps, or techniques that students employ—often consciously—to improve their progress in internalising, storing, retrieving, and using the L2 (Oxford, 2010). In this context, mediation strategies can also be developed consciously to support students’ cooperation and meaning-making in the target language.

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