Publications

Publication details [#11941]

Bilbow, Grahame T. 1997. Cross-Cultural Impression Management in the Multicultural Workplace: The Special Case of Hong Kong. Journal of Pragmatics 28 (4) : 461–487. 27 pp.

Publication type

Article in journal

Publication language

English

Keywords

business language | impression management | intercultural communication | speech act | spoken language

Place, Publisher

Elsevier

ISBN

0378-2166

Journal WWW

www.sciencedirect.com/web-editions

Annotation

The realization of directive speech acts by Chinese and Western managers in airline business meetings is examined in reference to impression management discourse models. A cross-cultural awareness training model is outlined.