Publications
Publication details [#12254]
Gavioli, Laura. 1997. Bookshop service encounters in English and Italian: Notes on the achievement of information and advice. In Bargiela-Chiappini, Francesca and Sandra Harris, eds. The Languages of Business: An International Perspective. Edinburgh University Press. pp. 136–158.
Publication type
Article in book
Publication language
English
Keywords
Language as a subject
Annotation
Conversation analysis of English and Italian bookshop service encounters reveal manifestations of cultural features and consequent influences in both settings.