Publications

Publication details [#13316]

Frankel, Richard M. 2000. 'Captain, I Was Trying to Tell You That You Made a Mistake': Deference and Demeanor at 30,000 Feet. In Peyton, Joy Kreeft, Peg Griffin, Walt Wolfram and Ralph W. Fasold. Language in Action. New Studies of Language in Society. Essays in Honor of Roger W. Shuy. Hampton Press. pp. 289–301.

Publication type

Article in book

Publication language

English

Keywords

cockpit conversation | communicative failure | conversation | institutional context

Annotation

The author analyses communication failures in the cockpit conversations of an airplane that crashed in the USA in 1994.