Publications

Publication details [#13700]

Halmari, Helena. 1995. The Organization of Episode Structuring in Finnish/Finnish and Finnish/Anglo-American Business Telephone Conversations: An Intercultural Perspective. In Wårvik, Brita, Sanna-Kaisa Tanskanen and Risto Hiltunen, eds. Organization in Discourse. Proceedings from the Turku Conference. (Anglicana Turkuensia 15). University of Turku. pp. 273–281.

Publication type

Article in book

Publication language

English

Keywords

conversational analysis | professional language

Language as a subject

English, American | Finnish

Annotation

This paper focuses on the organization of business related telephone conversations and especially one notable difference in how the 'how are you ?' sequence is understood by Finns on the one hand and Anglo-Americans on the other.