Publications

Publication details [#14771]

Bailey, Benjamin. 1997. Communication of respect in interethnic service encounters. Language in Society 26 (3) : 327–356.
Publication type
Article in journal
Publication language
English
Place, Publisher
Cambridge University Press
ISBN
0047-4045

Annotation

This article documents communicative practices in liquor store service encounters between immigrant Korean retailers and African American customers. It is shown how both parties perceive the interactional practices as disrespectful and racist, respectively.