Publications
Publication details [#19709]
Jacobs, Geert. 2001. What's in a crisis?: A critical look at the field of crisis communication. Document Design 2 (3) : 225–235.
Publication type
Article in journal
Publication language
English
Keywords
ISBN
1388-8951
Journal DOI
10.1075/dd
Annotation
This paper explores some of the presuppositions that underlie the analytical practice in crisis communication studies. Drawing from a wide-ranging corpus of contributions to the field, it distinguishes seven ‘fundamentals’ or basic assumptions. Next, the paper argues that these fundamentals provide evidence of a homogenizing approach to crisis communication for which the label ‘reductionism’ is proposed. The third and final part indicates new directions for further research in the field.