Publications
Publication details [#20492]
Krenn, Monika. 1989. Leserbezug und dialogische Techniken in Softwarehandbüchern. In Franke, Wilhelm. Medienspezifische Dialogsorten: Überlegungen zu ihrer Klassifizierung und Beschreibiung. In : 161–173. : 347–360.
Publication type
Article in book
Publication language
German
Keywords
Annotation
Analysis of language-use in software-manuals and how this relates to reader-empathy. The author shows how macro- and microstructural characteristics can be employed to increase readability and ease of use.