Publications

Publication details [#23105]

Graesser, Arthur C., Richard M. Roberts and Catherine Hachett-Renner. 1990. Question answering in the context of telephone surveys, business interactions, and interviews. Discourse Processes 13 (3) : 327–348.

Publication type

Article in journal

Publication language

English

Keywords

answer | interview | question-answer sequence | telephone conversation

Journal WWW

www.erlbaum.com/Journals/Electronic/electronic.htm

Annotation

The authors report on three studies testing Graesser and Franklin's (1990: `QUEST: A cognitive model of question answering') model of question answering in three different contexts: a telephone survey, business interaction (a customer asking information), interviews on television and in science films.