Publications
Publication details [#26258]
Cushing, Steven. 1994. Fatal words: Communication clashes and aircraft crashes. University of Chicago Press. xiv + 162 pp.
Publication type
Book – monograph
Publication language
English
Keywords
Annotation
This book on aviation safety through effective communication, based on authentic data, examines the problems caused by voice-mediated language between air traffic controllers and pilots and suggests both short and long term solutions.