Publications

Publication details [#26666]

Cheepen, Christine. 1994. The pragmatics of friendliness and user-friendliness: An investigation of repairs in human-human dialogue and in human-computer dialogue. Pragmatics 4 (1) : 63–79.

Publication type

Article in journal

Publication language

English

Keywords

human communication | human-machine conversation | repair

Place, Publisher

International Pragmatics Association

ISBN

1018-2101

Journal DOI

10.1075/prag

Annotation

This paper focuses on user-friendliness and repairs in human-computer interaction, especially in totally speech driven automated systems, modelled on the structures of natural human interaction.