Publications

Publication details [#28311]

Pudlinski, Christopher. 2002. Accepting and rejecting advice as competent peers: Caller dilemmas on a warm line. Discourse Studies 4 (4) : 481–500.

Publication type

Article in journal

Publication language

English

Keywords

accepting | advising | rejecting | response | telephone conversation

Place, Publisher

SAGE Publications

ISBN

1461-4456

Journal WWW

www.sagepub.co.uk/ejournals/

Annotation

This paper analyzes and describes various response strategies used by callers to accept or reject the peer advice of social support telephone line-workers in US community mental health services.