Publications

Publication details [#34120]

O'Hair, Dan, Gerald R. Ledlow and Scott Moore. 2003. Predictors of Communication Quality: The Patient, Provider, and Nurse Call Center Triad. Health Communication 15 (4) : 431–455.

Publication type

Article in journal

Publication language

English

Keywords

communicative efficiency | doctor-patient conversation | health

Place, Publisher

Erlbaum

ISBN

1041-0236

Annotation

This study explores characteristics of communication quality in a managed care context.