Publications

Publication details [#36032]

Lamoureux, Edward Lee. 1988. Rhetoric and conversation in service encounters. Research on Language and Social Interaction 22 (4) : 93–114.
Publication type
Article in journal
Publication language
English
Keywords
conversation | function | goal | rhetoric | service encounter
Place, Publisher
Boreal Scholarly Publishers & Distributors Ltd
ISBN
0835-1813
Journal WWW
www.erlbaum.com/Journals/Electronic/electronic.htm

Annotation

This paper analyzes how interactants use forms of speech in functional ways in the informal setting of retail service encounters.