Publications

Publication details [#39496]

Yeung, Lorrita N.T. 2004. The paradox of control in participative decision-making: gatekeeping discourse in banks. International Journal of the Sociology of Language 166 : 83–104.

Publication type

Article in journal

Publication language

English

Keywords

control1 | gatekeeping encounter

Place, Publisher

Walter de Gruyter

Journal WWW

www.degruyter.com/journal/key/IJSL/html

Annotation

This article analyzes how managers in two banks in Australia and three banks in Hong Kong were engaged in gatekeeping, where ‘‘unobtrusive’’ control becomes obtrusive, in both subtle and unsubtle forms.