Publications

Publication details [#40212]

Booth-Butterfield, Melanie, Melissa Bekelja Wanzer and Kelly Gruber. 2004. Perceptions of Health Care Providers' Communication: Relationships Between Patient-Centered Communication and Satisfaction. Health Communication 16 (3) : 363–384.
Publication type
Article in journal
Publication language
English
Keywords
communication | health
Place, Publisher
Erlbaum

Annotation

This study examines how patient-centered communication (PCC) influences satisfaction with communication and with care itself.