Publications

Publication details [#40440]

Oetzel, John G., Mary M. Meares, Annette Torres, Denise Derkacs and Tamar Ginossar. 2004. Employee mistreatment and muted voices in the culturally diverse workplace. Journal of Applied Communication Research 32 (1) : 4–27.

Publication type

Article in journal

Publication language

English

Keywords

language and culture | multiculturalism | workplace conversation

Place, Publisher

Routledge

Annotation

This study investigates employee workplace mistreatment from the viewpoints of employees with different cultural backgrounds and different positions, to understand how some voices are muted and others are privileged.