Publications

Publication details [#42836]

Ventola, Eija. 2005. Revisiting Service Encounter Genre – Some Reflections. Folia Linguistica 39 (1/2) : 19–43.
Publication type
Article in journal
Publication language
English
Keywords
everyday conversation | genre | language and culture | semiotics | service encounter
Place, Publisher
De Gruyter
Journal WWW
www.degruyter.com/journal/key/FLIN/html

Annotation

This article states that the rich nature of the service encounter genre is best disclosed by the use of multisystemiotic analyses.