Publications

Publication details [#43398]

Edwards, Derek. 2005. Moaning, whinging and laughing: the subjective side of complaints. Discourse Studies 7 (1) : 5–29.
Publication type
Article in journal
Publication language
English
Keywords
announcing | complaining | laughter | subjectivity | telephone conversation
Place, Publisher
SAGE Publications
Journal WWW
www.sagepub.co.uk/ejournals/

Annotation

This paper focuses on speakers' subjective investment display and management in complaints, uttered in everyday domestic telephone conversations.