Publications

Publication details [#44757]

Ryan, Ellen Bouchard, Ann P. Anas and Andrea J. S. Gruneir. 2006. Evaluations of Overhelping and Underhelping Communication: Do Old Age and Physical Disability Matter? Journal of Language and Social Psychology 25 (1) : 97–107.

Publication type

Article in journal

Publication language

English

Keywords

communication | evaluation | health | old age

Place, Publisher

SAGE Publications

Journal WWW

www.sagepub.co.uk/ejournals/

Annotation

This study explores the meanings of overhelping and underhelping communication in a retail setting, and the possible impact of recipients' age and (dis)ability.