Publications
Publication details [#45310]
Rosenberg, Brett Allen. 2007. A data driven analysis of telephone interpreting. In Wadensjö, Cecilia, Birgitta Englund Dimitrova and Anna-Lena Nilsson, eds. The Critical Link 4. Professionalisation of interpreting in the community. Selected papers from the 4th International Conference on Interpreting in Legal, Health and Social Service Settings, Stockholm, Sweden, 20-23 May 2004. (Benjamins Translation Library 70). John Benjamins. pp. 65–76.
Publication type
Article in book
Publication language
English
Keywords
Place, Publisher
John Benjamins
Annotation
The telephone is quickly becoming the predominant medium through which interpreting services are delivered. However, aside from some initial descriptive works (Wadensjö 1999; Niska 1998), objective empirical analysis of this kind of interpreting is conspicuous by its absence in the literature. Over a two-year period, data were collected on the features of some 1876 interpreter-mediated telephone calls. The analysis of this data shows that these calls are far more complex than as suggested in earlier studies. Three main subcategories are analysed herein: telephone interpreting or, three-way telephone conversation, speakerphone interpreting, remote interpretation of a face-to-face encounter, and finally, telephone passing, a face-to-face encounter where the telephone is passed from one party to another.