Publication details [#45678]

Publication type
Article in book
Publication language
Place, Publisher
John Benjamins


This paper examines the relationship between terminology management practices in the software development and localization process and the empowerment of end-users. It shows that because a positive evaluation of the software use experience is often premised on clear and consistent terminology, indeterminacy phenomena such as non-transparent, “inappropriate” and inconsistent terms and icons lead to various forms of flawed communication (no meaning, wrong meaning, multiple meanings, unintended meaning, unintended association, etc.).