Publications

Publication details [#46094]

Goddard, Angela, Bethan L. Davies and Andrew John Merrison. 2007. Institutional apologies in UK higher education: Getting back into the black before going into the red. Journal of Politeness Research 3 (1).

Publication type

Article in journal

Publication language

English

Keywords

apologizing | e-mail communication | institutional context | student | university

Place, Publisher

De Gruyter

Journal WWW

www.degruyter.com/journal/key/JPLR/html

Annotation

This paper employs equity and equilibrium-concepts to demonstrate how students' e-mail apologies to academic staff are used to pay debts and/or gain credit within this institutional relationship.