Publications

Publication details [#46228]

Kitzinger, Celia and Rebecca Shaw. 2007. Memory in Interaction: An Analysis of Repeat Calls to a Home Birth Helpline. Research on Language and Social Interaction 40 (1) : 117–144.

Publication type

Article in journal

Publication language

English

Keywords

conversational analysis | repeating | telephone conversation

Place, Publisher

Routledge

Journal WWW

www.erlbaum.com/Journals/Electronic/electronic.htm

Annotation

This conversational analysis of repeat calls to a Home Birth helpline demonstrates how the human ability to remember and propensity to forget affect help call processes.