Publications

Publication details [#46373]

Ruusuvuori, Johanna. 2007. Managing affect: integration of empathy and problem-solving in health care encounters. Discourse Studies 9 (5) : 597–622.

Publication type

Article in journal

Publication language

English

Keywords

affect | empathy | health | problem solving | understanding

Place, Publisher

SAGE Publications

Journal WWW

www.sagepub.co.uk/ejournals/

Annotation

This paper examines health care professionals responses towards patients' emotional trouble expressions in the contexts of general practice and homeopathic consultations.