Publications

Publication details [#49158]

Matthiessen, Christian, Rick A.M. Iedema, Diana Slade, Hermine Scheeres, Roger Dunston, Jeannette McGregor, Maria Herke, Jane Stein-Parbury and Marie Manidis. 2008. Emergency communication: the discursive challenges facing emergency clinicians and patients in hospital emergency departments. Discourse & Communication 2 (3) : 271–298.

Publication type

Article in journal

Publication language

English

Keywords

communication breakdown | doctor-patient conversation | emergency conversation | health | hospital

Place, Publisher

SAGE Publications

Annotation

Using recorded doctor-patient conversations in an emergency department of a large, public teaching hospital in Sydney, Australia, this paper explores challenges and critical incidents caused by doctor-patient miscommunication, in order to identify ways to increase communicative efficiency and the quality of patient care.