Publications

Publication details [#50173]

Jones, Elizabeth and John Gardner. 1999. Problematic communication in the workplace: beliefs of superiors and subordinates. International Journal of Applied Linguistics 9 (2) : 185–203.
Publication type
Article in journal
Publication language
English
Place, Publisher
Blackwell Publishers

Annotation

After the thematical coding of the best or worst workplace communicative behaviours and goals, according to superiors and subordinates, employing a system based on Communication Accommodation Theory, the findings of this study demonstrate that superiors and subordinates have similar beliefs concerning best-case communication yet more varying beliefs concerning worst-case communication.