Publications
Publication details [#52081]
Kerssen-Griep, Jeff, April R. Trees and Jon A. Hess. 2008. Attentive Facework During Instructional Feedback: Key to Perceiving Mentorship and an Optimal Learning Environment. Communication Education 57 (3) : 312–337. 
Publication type
Article in journal
Publication language
English
Keywords
Place, Publisher
Routledge
Annotation
This study shows that the reception of skilled attentive facework during instructional (speech) feedback (at three universities) predicted all the components of perceived mentoring (also satisfaction) and practically all of the supportive learning environment aspects.