Publications
Publication details [#52090]
Kerssen-Griep, Jeff, April R. Trees and Jon A. Hess. 2009. Earning Influence by Communicating Respect: Facework's Contributions to Effective Instructional Feedback. Communication Education 58 (3) : 397–416. 
Publication type
Article in journal
Publication language
English
Keywords
Place, Publisher
Routledge
Annotation
This study shows that attentive instructional facework facilitates (public-speaking university) students' feedback reception and integration and increases instructors' credibility.