Publications

Publication details [#52092]

Koesten, Joy and Katherine I. Miller. 2008. Financial Feeling: An Investigation of Emotion and Communication in the Workplace. Journal of Applied Communication Research 36 (1) : 8–32.
Publication type
Article in journal
Publication language
English
Keywords
communication | emotion | profession | professional language | workplace conversation
Place, Publisher
Routledge

Annotation

This study explores the roles of emotional labor and work in the financial planning profession.