Publication details [#53821]

Svennevig, Jan, Mary Blake and Kari Rønneberg. 2010. Declining to help: Rejections in service requests to the police. Discourse & Communication 4 (3) : 279–305.
Publication type
Article in journal
Publication language
Place, Publisher
SAGE Publications


This paper examines service requests calls to the duty desk of a large police station and focuses upon how police officers handle requests that need to be rejected.