Publication details [#54938]

Robinson, Jeffrey D., Jenny Mandelbaum and Heidi Kevoe-Feldman. 2011. Extending the notion of pragmatic completion: The case of the responsive compound action unit. Journal of Pragmatics 43 (15) : 3844–3859.
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Drawing on calls between customer-service representatives of an electronics organizationand and customers calling to check on the status of equipment that they had previously submitted for repair, this study adds to our comprehension of how pragmatic concerns can uniquely structure participants’ comprehension of what makes up an admittedly complete ‘unit’ of talk, as well as ‘allowable’ speakership places.