Publication details [#55479]

Kalman, Yoram M. and Sheizaf Rafaeli. 2011. Online Pauses and Silence: Chronemic Expectancy Violations in Written Computer-Mediated Communication. Communication Research 38 (1) : 54–69.
Publication type
Article in journal
Publication language
Place, Publisher
SAGE Publications


This study explores the impact of e-mail response tardiness (of job applicants), considered as an expectancy violation. Proposing a standards-based definition of online silence, it discusses the potent and intricate role of response latency and online silence as nonverbal chronemic cues in written computer-mediated communication.