Publications

Publication details [#55788]

Garcia, Angela Cora. 2012. Advice-giving and disputant empowerment in divorce mediation sessions. Language and Dialogue 2 (3) : 398–426.
Publication type
Article in journal
Publication language
English
Place, Publisher
John Benjamins
Journal DOI
10.1075/ld

Annotation

While mediation programs vary greatly in their procedures and philosophies, most programs expect the mediator to act as a neutral facilitator who empowers disputants to resolve the dispute themselves. Advice-giving by mediators is therefore typically not recommended. However, mediators often find ways to give advice, if only indirectly. This paper uses conversation analytic techniques to examine how mediators give advice to disputants in videotaped mediation sessions between divorcing couples. It is found that while mediators display an orientation to a norm of no advice-giving, they do often give advice. Advice is often formulated indirectly, for example as a suggestion rather than as prescriptive advice, or as general information rather than advice targeted to a specific individual. Mediators also often gave procedural rather than substantive advice. These findings are discussed in terms of how advice-giving can support or detract from the ability of mediators to empower mediation clients to resolve their own disputes.