Publications
Publication details [#56148]
Firth, Alan and Michael Emmison. 2012. Requesting and receiving advice on the telephone: An analysis of telephone helplines in Australia. In Locher, Miriam A. and Holger Limberg, eds. Advice in Discourse. (Pragmatics & Beyond New Series 221). John Benjamins. pp. 213–232. 
Publication type
Article in book
Publication language
English
Keywords
Place, Publisher
John Benjamins
Annotation
This paper reflects on various interactional helpline phenomena, such as normativity and asymmetry, and on their importance for furthering our comprehension of advice-giving in present-day society.