Publication details [#56274]

Antaki, Charles and Alexandra Kent. 2012. Telling people what to do (and, sometimes, why): Contingency, entitlement and explanation in staff requests to adults with intellectual impairments. Journal of Pragmatics 44 (6-7) : 876–889.
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This study demonstrates that support staff requests to adults with intellectual impairments in residential care mostly use bald imperative formats (and rarely explanations) at the expense of residents’ possible trouble in meeting the demands. It discusses three factors that might affect the level of request directiveness: the action's physical immediacy; a prior fault; and a requester's duty to educate and socialise.