Publications

Publication details [#56341]

Emmison, Michael, Susan Danby, Carly Butler and Jessica Harris. 2012. Extending client-centered support: counselors' proposals to shift from e-mail to telephone counseling. Text & Talk 32 (1) : 21–37.

Publication type

Article in journal

Publication language

English

Keywords

counseling | e-mail communication | ethnomethodology | internet | telephone

Place, Publisher

De Gruyter

Journal WWW

www.degruyter.com/journal/key/TEXT/html

Annotation

This article explores how counselors at the Kids Helpline national Australian counseling service propose their clients to shift from asynchronous e-mail to synchronous telephone counseling, whilst carefully managing their relationship.