Publication details [#56465]

Rosenberg, Katharina. 2012. Problems of understanding between immigrants and officials at public authorities in Argentina and Germany. Journal of Multilingual and Multicultural Development 33 (7) : 679–697.
Publication type
Article in journal
Publication language
Language as a subject
Place, Publisher


This analysis of immigrant-official interaction, recorded at the Argentine Aliens' Department and at various public authorities in Germany, demonstrates that linguistic, cultural and institutional knowledge divergences may produce (sometimes grave) comprehesion problems, even if the interactants speak the same mother tongue. These problems are also a matter of interactional management of social roles and of discourse strategies.