Publications

Publication details [#56477]

Holt, Liz. 2012. Using Laugh Responses to Defuse Complaints. Research on Language and Social Interaction 45 (4) : 430–448.
Publication type
Article in journal
Publication language
English
Place, Publisher
Routledge

Annotation

This conversation analytic study, examining a collection of telephone call extracts, shows that recipient laughter as a response to a complaining sequence, expresses a somewhat discordant stance to that of the complainant, in order to prevent further topic development whilst safeguarding social solidarity.