Publications

Publication details [#58001]

Mak, Bernie Chun Nam and Hin Leung Chui. 2013. A cultural approach to small talk: a double-edged sword of sociocultural reality during socialization into the workplace. Journal of multicultural discourses 8 (2) : 118–133.

Publication type

Article in journal

Publication language

English

Keywords

behavior | language and culture | small talk | socialization | workplace conversation

Place, Publisher

Routledge

Annotation

This study shows how small talk between a Philippine newcomer and her Hong Kong colleagues implicitly covers Filipino key values, Hong Kong social manners, and the local firm culture. As small talk is not a general conduct, it can be both an obstacle to and a tool of succesful workplace socialization.