Publications

Publication details [#58328]

Ho, Victor. 2014. Managing rapport through evaluation in grounder – A qualitative study. Journal of Pragmatics 61 : 63–77.

Publication type

Article in journal

Publication language

English

Keywords

e-mail communication | evaluation | pragmatics | request | workplace conversation

Place, Publisher

Elsevier

Journal WWW

www.sciencedirect.com/web-editions

Annotation

Adopting a qualitative approach to Appraisal theory as analytical framework, this inquiry of a corpus of workplace request e-mails comprising grounders, demonstrates that professionals confided in evaluative language in constructing the grounders for workplace request e-mails for rapport management.