Publications

Publication details [#58615]

Stokoe, Elizabeth H. 2014. The Conversation Analytic Role-play Method (CARM): A Method for Training Communication Skills as an Alternative to Simulated Role-play. Research on Language and Social Interaction 47 (3) : 255–265.

Publication type

Article in journal

Publication language

English

Keywords

communicative competence | conversational analysis | institutional context | professional language | role-playing

Language as a subject

English, British

Place, Publisher

Routledge

Journal WWW

www.erlbaum.com/Journals/Electronic/electronic.htm

Annotation

The Conversation Analytic Role-play Method (CARM) is a tool for training organizational communication abilities grounded on recorded real-time conversation analytic evidence about possible institutional interaction problems. This paper reports CARM’s particular practices and its effect on professional (communicative) development across various organizations. The examples are in British English.