Publications
Publication details [#58845]
Florack, Arnd, Anette Rohmann, Johanna Palcu and Agostino Mazziotta. 2014. How initial cross-group friendships prepare for intercultural communication: The importance of anxiety reduction and self-confidence in communication. International Journal of Intercultural Relations 43 : 278–288.
Publication type
Article in journal
Publication language
English
Keywords
Place, Publisher
Elsevier
Journal WWW
Annotation
This study uses Gudykunst's (2005) Anxiety and Uncertainty Management theory of communication, to presume that original cross-group friendships diminish intergroup anxiety and enhance self-assurance in communication which in turn raises positive attitudes towards further intercultural contact. The model was evaluated in a study involving Spanish-speaking immigrants in Germany, and proved to be a good fit.